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About

1Channel Field Activity Management Software is a cloud-based tool for organizing and recording work performed by field sales, merchandising, and audit teams at retail outlets. Administrators build questionnaires with seven question types, organize them by category and subcategory, and assign activities to roles, selected stores, and date ranges. Field staff complete forms in Android or iOS apps, including offline, with photo and GPS data attached. Managers review, edit, and approve submissions. The software also supports market-visit planning, people-hygiene audits covering photo, lanyard, uniform, dress, and grooming checks, and reports on visit productivity, activity results, and field-visit photos. An AI Assistant answers retail-execution questions, such as whether an outlet has a POSM item in place. A web portal supports questionnaire and activity setup, submission review, and reporting. These tools support structured store checks and field data collection across distributed teams.

About

1Channel Merchandising Campaign Management is a cloud-based retail execution tool for FMCG, CPG, and retail brands coordinating in-store campaigns. Teams define campaign objectives and guidelines, assign point-of-sale materials (POSM), and select outlets through store lists and coverage plans. Field representatives use the mobile app to follow instructions and submit store-level photos as proof of placement and execution. Validation rules standardize submissions, while exception handling records cases such as closed or unavailable stores. Supervisors review work through multi-level audits, including L1, L2, and L3 checks. Dashboards summarize campaign coverage, completion, compliance, and performance across outlets, regions, and field teams. The system supports merchandising initiatives such as product launches, in-store promotions, and POSM rollouts, with a web portal for campaign setup and review.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field sales teams, merchandising teams, retail audit teams, quality control teams, territory and regional managers, training teams, operations managers, FMCG and CPG companies, consumer durables brands, and pharmaceutical companies.

Audience

FMCG, CPG, and retail brands running in-store merchandising and POSM campaigns

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Monthly month-to-month and annual-commitment plans are available. Pricing varies by selected features, user count, and deployment model. Plans include cloud hosting, Android and iOS apps, training, and support at no additional cost.
Free Version Not Supported
Free Trial Not Supported

Pricing

Flexible pricing depends on campaign scale, store count, users, and selected modules. Month-to-month billing and annual commitment plans are available; annual plans offer savings. Secure cloud hosting, mobile app access, campaign tools, training, and support are included.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

1Channel
Founded: 2014
India
www.1channel.co/sfa/field-activity-management-software

Company Information

1Channel
India
www.1channel.co/merchandising-campaign-management

Alternatives

Alternatives

Categories

Retail Execution Supported

Categories

Retail Execution Supported

Integrations

No info available.

Integrations

No info available.
Claim 1Channel Field Activity Management Software and update features and information
Claim 1Channel Field Activity Management Software and update features and information
Claim 1Channel Merchandising Campaign Management and update features and information
Claim 1Channel Merchandising Campaign Management and update features and information