1Channel AI-Powered DMS1Channel
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OrderMasterCyrane Systems
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Related Products
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About
1Channel AI-Powered DMS is a conversational distribution management system with a built-in AI assistant that answers questions about orders, stock, and payments through typing or browsing help topics. Automated order validation checks stock availability, applicable schemes, pricing, and credit limit at the point of order placement, and intelligent stock allocation applies FIFO and FEFO logic so products expiring sooner are dispatched first. Auto stock replenishment triggers a purchase order automatically when SKU-level stock drops below a configured minimum, and a workflow automation engine lets teams build conditional workflows with real-time triggers, Email and WhatsApp notifications, and approval routing across up to 7 levels. Auto payment allocation matches incoming payments against outstanding invoices, and GRN discrepancies are automatically routed to the right approver. A real-time analytics dashboard gives KPIs, sales trends, top products, and 24+ configurable reports.
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About
Manage orders through websites, telesales, EPOS, trade counter, ecommerce channels for both trade and retail customers. Telesales can form a vital part of any direct sales business, dealing with customer enquiries, resolving customer complaints and processing orders. Cyrane offers comprehensive facilities to allow telesales and customer service staff to handle all aspects of customer’s service and order processing. Trade account and retail customer pricing, integration of offers and media codes, customer notes, contact reminders, gift messages and product personalisation are all included. Automatic stock allocation prevents products becoming oversold, gives complete visibility to stock status with the ability to manually allocate stock where required, thus providing flexibility to the process and permits changes where required to meet customer service issues.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Distributors, FMCG brands, and consumer goods manufacturers
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Audience
Companies searching for an Order Management solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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PricingAvailable on request
Free Version
Not Supported
Free Trial
Supported
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Pricing
$675 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company Information1Channel
Founded: 2015
India
www.1channel.co
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Company InformationCyrane Systems
www.cyranesystems.com
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Categories |
Categories |
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Order Management Features
Back Order Management
Supported
Catalog Management
Supported
Inventory Management
Supported
Order Entry
Supported
Order Fulfillment
Supported
Order Tracking
Supported
Recurring Orders
Supported
Returns Management
Not Supported
Shipping Management
Supported
Special Order Management
Supported
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Integrations
1Channel Sales Force Automation
Not Supported
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