12Return vs. Continuum B2B Returns Comparison


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About 12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce. Prepared for global returns In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business. No one-size-fits-all You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more. Multi-language customer interface Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages. It works with any system Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.	About Between PDF form fills, email exchanges, and manual keystrokes - the returns process in B2B wholesale, distribution, and manufacturing organizations has become unmanageable. Shipping docs are congested, give your shipping and receiving teams real-time information on what returns to be expected throughout the day. Customers can process returns on your website, on your app, or via a link you provide them. Real-time integrations will provide them with accurate pricing and historical purchase order data. The RMA is created in your ERP with business logic to apply accurate warehouse returns, freight costs, and restocking fees. The portal will provide real-time updates on return status to your customers, customer service, and warehouse teams. Your customer is delighted at the seamless process and status updates.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Retail brands and logistics service providers	Audience Businesses wanting a platform to automate their product returns process
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing € 495 per month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information 12Return Founded: 2010 Netherlands 12return.com	Company Information Continuum United States www.gocontinuum.ai
Alternatives ReturnBear	Alternatives WeSupply Labs
Returbo	Kentro Kentro.io
Swap Swap Commerce	Vin OMS Vinculum Group
ReBound	ReverseLogix
ReverseLogix View All	Optoro View All
Categories Returns Management Shipping Warehouse Management	Categories B2B eCommerce eCommerce Tools Order Management Returns Management
Returns Management Features 3PL / ERP Integration Automated Exchanges Branded Experience Custom Return Policy Inventory Management One-Click Returns Processing Returns Analytics Shopper Self-Service Smart Data Collection Show More Features Shipping Features Air Shipping Bills of Lading Container Shipping Freight Shipping Ground Shipping Import / Export Ocean Shipping Parcel Shipping Quotes / Estimates Shipment Tracking Warehouse Management Warehouse Management Features 3PL Management Barcoding / RFID Category Customization Channel Management Demand Planning Inventory Management Location Control Order Management Purchasing Quality Control Receiving / Putaway Management Returns Management Shipping Management
Integrations Acumatica Cloud ERP EasyPost Intercom LiveChat Magento MyGlue Network Glue Oracle Fusion Cloud ERP Sage X3 Shopify Slack UPS Ready Zendesk Zuora Show More Integrations View All 8 Integrations	Integrations Acumatica Cloud ERP EasyPost Intercom LiveChat Magento MyGlue Network Glue Oracle Fusion Cloud ERP Sage X3 Shopify Slack UPS Ready Zendesk Zuora Show More Integrations View All 6 Integrations
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