123 Live Help vs. GetInChat Comparison Chart

3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.

Jobma is an intelligent AI video interviewing and assessment platform trusted by companies globally. It offers a range of hiring automation tools, including asynchronous one-way video interviewing, live video interviewing, interview scheduling, technical assessments, and more. The platform is built with ethical AI at its core, with features like AI scoring and proctoring designed to prevent unconscious bias in hiring and save thousands in costs and hundreds of hours in hiring time. Key Features: - AI scoring and proctoring for secure, data-driven evaluation - Skill validation with assessments for any role - Works across all devices: Desktop and mobile browser support, and mobile apps for iOS and Android - Human support via live chat, email, and phone for both employers and candidates - Smart AskAI bot for instant, natural language assistance Jobma is SOC 2 Type II and ISO/IEC 27001 Certified, and fully GDPR and CCPA Compliant.

Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.

Learning IT doesn’t have to mean boring lectures, the frantic pace of bootcamps, or lots of time away from your job or family. With CBT Nuggets, you can train anytime, anywhere, at your own pace — all from the comfort of your office chair or living room couch. Our training team is made up of industry experts who truly enjoy teaching people IT. Their training is informative, relevant, and engaging — and because most videos are 10 minutes or less, it’s easier to retain information. Choose from a training library of thousands of videos on in-demand technologies from widely used and respected vendors such as Microsoft, Cisco, CompTIA, AWS, Fortinet, and more. Earn a certification. Keep your skills up to date. Learn a new technology. Have an on-the-job resource. With accountability coaches, practice exams, and virtual labs at your fingertips, CBT Nuggets is proud to have helped thousands of professionals achieve their career goals over the last two decades.

WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications. WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. Managers can query operational data using natural language to analyze trends and improve throughput and service outcomes.

At ZipRecruiter, our mission is to actively connect people to their next great opportunity. ZipRecruiter's smart matching technology finds candidates with the right skills and experience and prompts them to apply. It uses ZipRecruiter AI to analyze the keywords, skills, experience, and location details in your job description. It then compares this information with the profiles and resumes of millions of job seekers in our database. The system then presents you with candidates whose qualifications are the strongest match, helping you quickly identify top talent. It also sends jobs to 100+ job boards with one click. ZipRecruiter provides 24/7 customer support rated highest for quality among major hiring platforms. You can contact us via: Phone, Live Chat or Email. ZipRecruiter is the #1-rated hiring site according to G2. ZipRecruiter delivers quality candidates to 80% of employers within the first day. ZipRecruiter serves both small businesses and enterprise employers.

Autonomous AI that engages website visitors with real-time, human-like conversations, converting 15% more traffic into qualified pipeline, while empowering revenue teams with instant, accurate answers to technical, competitive, and product questions at every stage of the deal cycle. Docket is the leading Agentic Marketing platform that turns inbound traffic into qualified pipeline for B2B revenue teams. Docket unifies, governs, and continuously learns from your organization's GTM knowledge with its proprietary Sales Knowledge Lake™, and activates it through powerful, always-on AI agents. Docket's AI Marketing Agent engages website visitors through real, human-like conversations, responding to nuanced evaluation questions with expert-grade answers from your approved knowledge, running live discovery to qualify intent, and converting high-intent buyers into qualified leads, booked meetings, and pipeline. Without a human in the loop at each step.

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.