11x vs. Podium Comparison


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About 11x is building the autonomous digital workforce for GTM teams to accelerate growth. With two digital workers live today, 11x helps sales, marketing, and growth teams create, qualify, and convert pipeline across every channel in one unified platform. Alice is the outbound digital worker creating demand. She runs your full outbound motion in one workflow from prospecting to enrichment to multi-channel engagement and booking meetings on autopilot. Julian is an inbound digital worker capturing demand 24/7. He handles discovery, qualifies leads, and books meetings across phone, chat, SMS, email, and WhatsApp. Inbound intent is converted into qualified pipeline instantly. Trusted by teams worldwide, from high-growth startups to large enterprises, including Xerox, UST, Gupshup, Sage, Checkr, Armanino, and Rho. Backed by a16z and Benchmark, 11x is automating GTM workflows so humans can focus on what they do best: creating, innovating, and building relationships.		About Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies looking to accelerate growth across their GTM motion with AI at scale.		Audience Business owners
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $3,000/month Pricing is structured per product, with two digital workers available as standalone or together. Alice (outbound digital worker) runs prospecting, multi-channel outreach, deliverability infrastructure, and meeting booking. Plans start at $3,000 per month on Growth, billed annually, with capacity for up to 5 end users and 2,000 new prospects per month. Pro and Enterprise tiers scale to 5,000 and 10,000+ prospects respectively, with multi-language outreach (105+ languages), custom integrations, SSO, and dedicated CSM support at the Enterprise level. Alice is priced per lead, not per send: cost stays the same whether a sequence runs three touchpoints or thirty. Julian (inbound digital worker) qualifies inbound leads in real time across voice, chat, SMS, and WhatsApp. Voice starts at $5,333 per month on Growth (2,000 calls per month). Chat starts at $2,417 per month on Growth (3,000 chats per month, 2 languages). Pro tier supports 4,000 calls and 7,000 chats per month with voice and accent cloning, real-time API lookup, and tailored onboarding. Enterprise supports 50,000+ calls and 100,000+ chats per month, with advanced routing, custom MCP integration, and Alice handoff orchestration. What's included across all plans: Onboarding, CRM sync, deliverability infrastructure, knowledge base, meeting scheduling, and analytics. Customers bring their own CRM license and, for SIP calling on Julian, their own telephony provider. SOC 2 Type II compliance is standard. SSO and custom DPA/SLA are included at the Enterprise tier. Contract structure: Annual is the default across both products. Pro and Enterprise plans support two- and three-year commitments with discount tiers. Contracts do not auto-renew without 30 days' written notice. Price increases at renewal are capped, and multi-year commitments lock in the current rate for the full term. Custom pricing. Pro and Enterprise plans are custom-quoted based on contact volume, end users, channels, and concurrency. Growth plan pricing is published. For full pricing details, please contact us. Free Version Not Supported Free Trial Not Supported		Pricing $399 per month Try Podium for free for 14-day, no strings attached. Free Version Not Supported Free Trial Supported
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 4.5 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews
		Pros & Cons from Real Users Pros The best part of this software is that you can handle all of it from your phone as if you were just texting someone. If someone hops on your website and has any questions or concerns a notification comes up on the bottom corner of the page providing a way for the visitor to contact the company. These messages do go straight to the phone of the the individual over the website, which makes the communication personable and quick. Podium has an excellent interface; it has a high quality in sending files, I can send images or audios without losing quality. Besides that, I use it to create more effective communication and with guaranteed security conditions. Podium cloud is incredible for storing information. This is by far the best review gathering platform for Google around. I think they are actually backed by Google. To get all your reviews from different platforms makes it easier and saves time in the process. A very user friendly app which is easy to set up. It makes interactions easy. Using only one platform we can reply to each and every messages. Google, Facebook, Instagram we can easily connect with our customer on any platform using this software. Responses very quickly. Simple and easy to use. Also we can check the history of any customers interaction. Cons At this time during the free trial that I have used I haven't had any cons happen. I'm not too fond of that without running the application, the messages don't arrive, I have to open the application, and it starts to connect to receive the Podium. They are the most expensive option for managing reviews by far. I cant really think of any cons for such an amazing and insightful software. No dislikes. Clean, simple and easy to use features.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information 11x Founded: 2023 United States www.11x.ai/		Company Information Podium Founded: 2014 United States www.podium.com
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Categories Agentic AI Supported AI Agents Supported AI Lead Generation Tools Supported AI Sales Agents Supported AI Sales Assistants Supported AI Sales Tools Supported AI SDR Supported AI Voice Agents Supported Lead Generation Supported Lead Management Supported Sales Supported		Categories Agentic AI Supported AI Agents Supported AI Customer Service Supported AI Customer Support Agents Supported AI Employees Supported AI Lead Generation Tools Supported AI Marketing Supported AI Phone Answering Agents Supported AI Receptionists Supported AI Review Management Supported AI Sales Assistants Supported AI Sales Tools Supported AI Voice Agents Supported Brand Management Supported Bulk SMS Supported Business Phone Systems Supported Business Text Messaging Supported Business VoIP Supported Chatbot Supported Cloud PBX Supported Conversational Support Supported Customer Communications Management Supported Customer Experience Supported Customer Feedback Supported Customer Satisfaction Supported Customer Service Supported Dental Supported Email Management Supported Lead Capture Supported Lead Generation Supported Lead Management Supported Live Chat Supported Local Marketing Supported Online Form Builders Supported Payment Processing Supported Reputation Management Supported Review Management Supported SMS Marketing Supported Survey Supported Video Conferencing Supported
Lead Generation Features Contact Discovery Supported Contact Import/Export Supported Lead Capture Supported Lead Database Integration Supported Lead Nurturing Supported Lead Scoring Not Supported Lead Segmentation Supported Pipeline Management Supported Prospecting Tools Supported Visitor Identification Supported Lead Management Features Activity Tracking Supported Campaign Management Supported Lead Capture Supported Lead Distribution Supported Lead Nurturing Supported Lead Scoring Not Supported Lead Segmentation Supported Pipeline Management Supported Prospecting Tools Supported Source Tracking Supported		Lead Generation Features Contact Discovery Not Supported Contact Import/Export Not Supported Lead Capture Supported Lead Database Integration Supported Lead Nurturing Supported Lead Scoring Not Supported Lead Segmentation Not Supported Pipeline Management Not Supported Prospecting Tools Not Supported Visitor Identification Not Supported Show More Features Customer Communications Management Features Batch Communications Not Supported Chat / Messaging Supported Content Management Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Not Supported Video Content Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Feedback Features Alerts / Notifications Not Supported Behavior Analytics Not Supported Bug Reports Not Supported Community Feedback Tools Not Supported Live Chat Supported Negative Feedback Management Not Supported Net Promoter Score (NPS) Supported Screenshot / Screen Capture Not Supported Surveys Not Supported User Testing Tools Not Supported Video Feedback Not Supported Visual Feedback Tools Not Supported Voice of the Customer (VoC) Not Supported Website Feedback Not Supported Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Customer Service Features Alerts / Escalation Not Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Supported Live Chat Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Not Supported Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Not Supported Screen Sharing Not Supported Third Party Integration Not Supported Transfers / Routing Not Supported Website Visitor Tracking Supported Local Marketing Features Advertising Management Supported CRM Supported Email Marketing Not Supported Feedback Management Supported Live Chat Supported NAP Management (Name/Address/Phone) Not Supported Online Listings Management Not Supported PR Management Not Supported Reporting / Analytics Supported Review Management Supported SEO Management Not Supported Social Media Management Not Supported Store Locator Not Supported Website Management Not Supported Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Not Supported Debit Card Support Not Supported Gift Card Management Not Supported Mobile Payments Supported Online Payments Not Supported POS Transactions Not Supported Receipt Printing Not Supported Recurring Billing Not Supported Signature Capture Not Supported Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Supported Social Media Metrics Not Supported Social Media Monitoring Supported White Label Not Supported Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Supported Social Sharing Not Supported White Label Not Supported
Integrations AIM POS Not Supported Agiliron Not Supported Calendly Supported Facebook Not Supported Gmail Supported Gong Supported Google Cloud Platform Supported HubSpot CRM Supported HubSpot Customer Platform Supported Nango Not Supported Nekton.ai Not Supported Open Dental Software Not Supported Pipedrive Supported QFloors Not Supported SalesRabbit Not Supported Salesforce Supported Solo Not Supported Storage Commander Cloud Not Supported WhatsApp Supported Zoho Bookings Supported Show More Integrations View All 22 Integrations		Integrations AIM POS Supported Agiliron Supported Calendly Not Supported Facebook Supported Gmail Not Supported Gong Not Supported Google Cloud Platform Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Nango Supported Nekton.ai Supported Open Dental Software Supported Pipedrive Not Supported QFloors Supported SalesRabbit Supported Salesforce Not Supported Solo Supported Storage Commander Cloud Supported WhatsApp Not Supported Zoho Bookings Not Supported Show More Integrations View All 34 Integrations
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