teleriontelerion.com
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Related Products
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About
08UK provides inbound number solutions that enhance customer engagement, streamline communications, and expand business reach. Our offerings include 0800 freephone numbers to encourage customer calls, cost-effective 03 numbers, virtual geographic numbers for local presence, and international toll-free numbers for global accessibility. Businesses can integrate Customer Satisfaction (CSAT) surveys for real-time feedback, improving service quality and agent performance. Additional benefits include enhanced credibility, marketing campaign tracking, advanced call management with IVR and call routing, and automatic disaster recovery for uninterrupted service. These solutions help businesses stay connected, competitive, and customer-focused.
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About
Multichannel communication and omnichannel communication are managed on the channel layer, where also the internal routing to the other layers of the complete solution is coordinated. In the system layer all communication channels can be linked with interactive actions, to provide a targeted optimization of the customer experience, such as an IVR (Interactive Voice Response), ICC (Interactive Call Collector), chat bots, a self-service structure or measures for quality assurance. Sophisticated Skill-Based-Routing – or any other kind of static or dynamic routing you might think of – allows for absolute flexibility and total control over any inbound project. Our solutions are specifically designed for operation in the Cloud and in Software Designed Networks. Our service scope includes provision of geographical numbers (DID numbers) for overe 60 countries, service numbers and termination services in crystal clear voice quality.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
All business users
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Audience
Companies searching for a solution to manage and improve their communication operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
£12/number, POA for bulk
Free Version
Free Trial
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Pricing
$19 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Information08UK
Founded: 2007
United Kingdon
www.08uk.co.uk
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Company Informationtelerion.com
Founded: 2002
Germany
www.telerion.com
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
No info available.
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Integrations
No info available.
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