Effectively tracking issues, concerns, and knowledge are part of an organization's continual improvement strategy. When an issue is raised by a customer, management will want to receive status updates on whether the concerned team has started working towards resolving it on priority. Omnex’s Problem Solver aids as a common tool and knowledge bank to track, manage, and resolve problems. Problem Solver is designed to be a single repository of all internal and external problems. Acknowledging Integrated Management Systems, we have developed our software to handle a variety of quality assurance (external and internal), environmental, and health and Safety issues. Define timelines and metrics for problem resolution, from the problem itself, to: containment, correction, corrective action, reporting, all the way to closure. Empower suppliers to complete supplier corrective action.