Best Call Recording Software for SmartBots
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Compare the Top Call Recording Software that integrates with SmartBots as of November 2025
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This a list of Call Recording software that integrates with SmartBots. Use the filters on the left to add additional filters for products that have integrations with SmartBots. View the products that work with SmartBots in the table below.
What is Call Recording Software for SmartBots?
Call recording software enables businesses and individuals to record, store, and manage phone conversations for various purposes, such as compliance, quality assurance, training, or customer service monitoring. This software is commonly used in call centers, sales teams, and customer support departments to ensure that interactions are documented and can be reviewed for training, dispute resolution, or performance evaluation. Features of call recording software often include automatic call capture, real-time playback, search functionality, and secure storage. Additionally, many solutions offer analytics tools that provide insights into customer interactions and team performance. This software is essential for businesses aiming to improve service quality, meet regulatory requirements, and maintain accurate records. Compare and read user reviews of the best Call Recording software for SmartBots currently available using the table below. This list is updated regularly.
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1
Twilio
Twilio
Twilio's call recording functionality, integrated with Twilio Flex, empowers businesses to manage voice interactions with precision and compliance. The REST API allows users to start, pause, resume, and stop call recordings dynamically, providing flexibility in handling sensitive information. This is particularly beneficial for scenarios where agents need to collect confidential data, such as credit card details or social security numbers, ensuring that these segments are not recorded. The modular Plugins system in Flex enables the addition of UI buttons for controlling call recordings, enhancing the user experience for agents. This solution is ideal for digital engagement centers that require robust security and compliance measures. For businesses, recording calls is crucial for agent training, quality assessments, historical reporting, and analytics.Starting Price: $0.0085 per min -
2
Five9
Five9
Five9 has over a decade of dedicated focus – 100% on cloud contact center software. Positioned highest in ability to execute in the Leaders quadrant of the Gartner Contact Center as a Service Magic Quadrant, Five9 has become the solution of choice for enterprise contact centers that need a solution that is reliable, secure, and scalable.Starting Price: $100.00 per user per month -
3
NICE CXone Mpower
NICE
NICE CXone Mpower is an AI-driven customer service automation platform that unifies workflows, agents, and knowledge into a single, scalable system. It enables businesses to design, build, and operate end-to-end workflows, fostering seamless collaboration between customer service and back-office teams. The platform facilitates the rapid development of AI agents informed by historical interaction data and enhances human agent productivity through specialized AI copilots. By centralizing data, knowledge, and AI models, CXone Mpower ensures secure, contextually enriched interactions, leading to more efficient and personalized customer experiences.
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