Best Business Process Automation Tools for Zendesk
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Compare the Top Business Process Automation Tools that integrate with Zendesk as of October 2025
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This a list of Business Process Automation tools that integrate with Zendesk. Use the filters on the left to add additional filters for products that have integrations with Zendesk. View the products that work with Zendesk in the table below.
What are Business Process Automation Tools for Zendesk?
Business process automation tools are software tools designed to streamline and simplify repetitive tasks within a business. These tools can be used in various industries and departments, such as finance, human resources, and marketing. They utilize technology to automate manual processes, reducing the need for human intervention and increasing efficiency. With features like workflow management, data analysis, and task scheduling, these tools can help businesses save time and resources while improving accuracy and productivity. Many companies have adopted these tools as part of their digital transformation strategy to stay competitive in today's fast-paced business world. Compare and read user reviews of the best Business Process Automation tools for Zendesk currently available using the table below. This list is updated regularly.
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1
Pipefy
Pipefy
Pipefy is the AI-enhanced business process automation platform that conserves IT resources and empowers business teams to build and deploy up to 85% of their own workflows, including HR, IT, Finance, Marketing, Sales, and more. Easily build, track, automate, and manage any custom workflow, no matter how complex, with no technical knowledge required. Pipefy’s no-code BPA software delivers an integrated end-to-end operation that improves team productivity, control, and visibility from input to delivery. Speed up deployment, lower implementation costs, and minimize process complexity and expensive stack sprawl with a built-in security suite, connections to 300+ apps and systems out of the box, and HTTP/HTTPS to integrate Pipefy with everything else.Starting Price: $20 (per-user billing) -
2
Jotform
Jotform
Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights.Starting Price: $34 per month -
3
Rayven
Rayven
Rayven's a full-stack, no/low-code platform that lets anyone build powerful apps, AI tools, and automations - fast. It's simple, scalable, and works with your existing technologies. Start building on our free-forever plan using AI prompts, drag-and-drop tools, templates, or code (when you want) to: - Build apps + automations in minutes using templates or from scratch - Connect systems, unify data, and integrate AI into your workflows - Modernise processes without replacing legacy tech or adding risk - Enable IT, Developers, DevOps, Ops, and Product teams to work from the same platform Rayven is designed for developers and non-technical users alike; giving you the all-in-one, low-cost tool to get from idea to outcome, fast.Starting Price: $0 -
4
Wrk
Wrk
Wrk is the easiest and most comprehensive automation platform. Get access to hundreds of drag-n-drop API connectors, AI-bots, RPA & OCR bots, and even human-based tasks, all in one automation platform. Connect Wrk Actions using an easy to use Wrkflow Designer that allows you to build a fully customized end-to-end automation solution that mirrors your process beginning to end. No API? No problem. Wrk has RPA & AI bots that can overcome API limitations or even human-based tasks for those steps that can only be done by people. Finally, only pay for what you consume with Wrk's consumption-based pricing model. Get started today completely for free, and get $35 of free credit every month!Starting Price: $0 -
5
monday.com
monday.com
Simplify the way your team works with monday.com, a cloud-based project management platform that provides customizable no-code solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and more. monday.com allows businesses of all sizes to work in an efficient environment where every team member can assign tasks, automate repetitive work, collaborate in real-time, and share files. With this platform, you can manage everything from simple to complex projects and ensure seamless communication between team members. Customizable dashboards give quick high-level overviews of every project, visual boards help organize tasks, and thanks to integrations with third-party applications such as Outlook, Zoom, Gmail, Google Drive, Dropbox, Excel you can continue working with all your existing tools within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries and verticals.Starting Price: $39/month for 5 users -
6
Jira
Atlassian
Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.Starting Price: Free -
7
Smartsheet
Smartsheet.com
Smartsheet is an award-winning work management and collaboration platform built to help teams have less talk and more action. With Smartsheet, organizations have access to a powerful platform that enables them to open more doors for new ideas, customers, and revenue. Featuring a spreadsheet- like interface, Smartsheet offers tools such as file sharing, Gantt charts, work automation, portals, dashboards, and so much more.Starting Price: $14.00/month/user -
8
PerfectApps
PerfectApps
PerfectApps puts the power to create completely customized no-code solutions in your hands. Subject matter experts can build enterprise-ready web apps, web forms and reports in days or weeks instead of months – without coding. Using a visual designer, simply drag & drop pre-coded elements on a canvas to build the entire application. The no-code approach removes coding as a barrier between ideas and solutions. With our no-code development platform, you can: • Build & deploy web apps, web forms and reports • Automate simple or complex workflows • Send automated notifications and escalations • Create impressive drill down reports with data grids, graphs, & charts • Get full visibility to your workflow processes • Integrate with LDAP, databases and other 3rd party apps • Host in the Cloud or on your serversStarting Price: $500 per month -
9
Kissflow
Kissflow
Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations. We help solve two main challenges in the enterprise: The first is the custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly. The second is starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module,Starting Price: $1500 per month -
10
Nintex Process Platform
Nintex
Enterprise organizations around the world leverage the Nintex Process Platform every day to quickly and easily manage, automate and optimize their business processes. The Nintex Process Platform includes capabilities for process mapping, workflow automation, document generation, forms, mobile apps, process intelligence and more, all with an easy to use drag and drop designer. Accelerate your organization’s digital transformation journey with the next generation of Nintex Workflow Cloud. Put The Power of Process™ into the hands of your ops, IT, process professionals, business analysts, and power users. Start digitizing forms, workflows, and more today. The Nintex Process Platform is the most complete platform for process management and automation. Nintex makes it fast and easy to manage, automate, and optimize your business processes. -
11
Scoro
Scoro
Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, so you don’t need to juggle multiple tools for planning, tracking, and billing for your work. Core features include: – Get a complete overview of your sales funnel and upcoming work – Estimate scope, track progress and budget burn, and bill for work in one system – Plan ahead with live heatmaps and utilization forecasts – Log time with built-in timers and auto-populated timesheets – Understand margins with role or service-level insights – Automate time & material, fixed-fee, and retainer billing – Track project income based on pipeline and committed work – Save time with automation and data-driven suggestions – Monitor progress, profitability, and capacity in real time Scoro gives you end-to-end visibility across your business.Starting Price: $19.90/month/user -
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AgilePoint NX
AgilePoint
AgilePoint Low-Code Digital Process Platform enables businesses to accelerate digital transformation by empowering its multidisciplinary teams to automate, streamline, or consolidate workflows and processes, and continuously improve customer outcomes, increase operational effectiveness, drive revenue growth while ensuring resilience and scalability.Starting Price: $39/month/user -
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airSlate WorkFlow
airSlate
airSlate WorkFlow is the first and only holistic no-code business automation platform. airSlate WorkFlow combines e-signing, no-code robotic process automation, contract negotiation, document generation and web forms into a single, business automation platform. Configure and automate any business process and integrate it into any system of record without writing a single line of code. Start any process with a single click directly from your system of record. Automatically pre-fill and extract data, route documents based on real-time updates, and archive them once completed. Get started in minutes with tens of thousands of pre-built workflows and document templates for any department and industry use case. A single holistic platform ‒ no need to integrate multiple services or platforms. No‑code configuration and deployment decreases time to value by 10x.Starting Price: $19 per month -
14
n8n
n8n
Build complex automations 10x faster, without fighting APIs. Your days spent slogging through a spaghetti of scripts are over. Use JavaScript when you need flexibility and UI for everything else. n8n allows you to build flexible workflows focused on deep data integration. And with sharable templates and a user-friendly UI, the less technical people on your team can collaborate on them too. Unlike other tools, complexity is not a limitation. So you can build whatever you want — without stressing over budget. Connect APIs with no code to automate basic tasks. Or write vanilla Javascript when you need to manipulate complex data. You can implement multiple triggers. Branch and merge your workflows. And even pause flows to wait for external events. Interface easily with any API or service with custom HTTP requests. Avoid breaking live workflows by separating dev and prod environments with unique sets of auth data.Starting Price: $20 per month -
15
Planview AdaptiveWork
Planview
Planview AdaptiveWork (formerly Clarizen) enables PMOs and professional services delivery teams of all sizes to gain real-time visibility across all their work, automate workflows, proactively manage risks, and deliver greater business impact. Align to company strategy and ensure your workforce is as effective as possible, focused on delivery of the right things at the right time. Track, manage, and prioritize work requests and ensure all requests automatically include all relevant details needed to execute. Bi-directional integration with your CRM using custom triggers to capture opportunity details for planning your client projects. Automate and manage the different stages (submission, scoring, prioritization, routing, and approval) of the request process to be considered for conversion into projects, work, or tasks.Starting Price: $45.00/month/user -
16
Levity
Levity
Create your own AI that takes daily, repetitive tasks off your shoulders so your team can reach the next level of productivity. Levity is a no-code platform that allows you to train AI models on images, documents, and text data. You can rebuild manual workflows and connect everything to your existing systems without writing a single line of code. Levity enables you to upload your own labeled data to train custom models that fit your business like a glove. If you want to get started even quicker, it also provides countless templates for frequent use-cases, such as sentiment analysis, customer support or document classification. Got a repetitive task that requires more than rule-based automation that standard RPA tools offer? Try Levity out for free and see within minutes what cognitive automation is capable of.Starting Price: $99 -
17
Momentum
Momentum
Momentum is a Revenue Orchestration Platform purpose-built for go-to-market teams. It moves beyond workflow automation by connecting conversations, systems, and actions into one seamless execution layer. Momentum integrates across the entire sales stack — including Salesforce, Slack, Gong, Outreach, Google Workspace, Asana, Jira, Notion, Zendesk, Stripe, Salesforce CPQ, and more — ensuring that every customer interaction drives structured execution without adding manual overhead. Today, Momentum powers thousands of orchestrated workflows each month for mid-market and enterprise leaders working with Demandbase, 1Password, Zscaler, Ramp, Owner, Cherry, Alation and more, helping revenue teams eliminate inefficiencies, unlock insights, and accelerate outcomes.Starting Price: $69/user/month -
18
Codeless Platforms BPA Platform
Codeless Platforms
Invest in your future success with BPA Platform iPaaS - the cloud integration solution that makes a difference! With iPaaS, you can focus on driving your business forward. The maintenance, upgrades, security, and reliability are handled for you, so you can concentrate on configuring, mapping and automating the processes that will take your business to the next level. Installed in the cloud (iPaaS), BPA Platform can integrate systems and applications quickly and easily, whether cloud-to-cloud, on-premises to cloud or on-premises to on-premises, and then automate numerous business processes and tasks to reduce data integration development times and costs whilst supporting integration with any data source. - Connect to any SaaS or on-premises application or system. - Multi-instance architecture. - Pre-built connectors and business process automation tools. - Real-time processing and batch data integration. - Powerful authentication, access control and data encryption.Starting Price: £175/mo -
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FlowEQ
FlowEQ
FlowEQ is a no-code workflow solution that embeds within your current systems and accelerates your teams. Our no-code workflow automation solution embeds within your current systems and lets your teams work faster where they are. And by different, we mean better. FlowEQ’s no-code solution streamlines work, ensures high-stake processes are followed correctly every time, and does this all within your current systems. FlowEQ is a no-code workflow solution that embeds within your current systems and accelerates your teams. FlowEQ is a no-code workflow solution that embeds within your Salesforce customer support application. FlowEQ is a no-code workflow solution that embeds within your Zendesk customer service application. FlowEQ embeds within your customer service or operational system and is pre-integrated with all the other applications that your teams need to update in the course of completing their recurring work.Starting Price: $29 per user per month -
20
Next Matter
Next Matter
Next Matter is the no-code automation platform that runs operations for you - no more spreadsheets, chat, meetings, or email required. Replace the grunt work of operations with automated processes that bring teams, instructions, tools, customers, and suppliers together in a single platform. Managers build reliable, automated processes in minutes, with no-code or experience necessary. And teams execute work seamlessly, with everything they need to do the job, and no extra input required. Bring processes, teams, tools, customers, and suppliers together so operations can run easier and more confidently—all in a single platform. With data, instructions, and tools all in one place, delivering work has never been easier. Implementation is fast and easy, with no extra training required. Setup in minutes with no-code, drag-and-drop process builder and operations-ready templates.Starting Price: $18 per user per month -
21
Relay
Relay
Relay automates more of your work than any other tool by combining AI assistance, human-in-the-loop collaboration, and a multiplayer experience. Embed AI in any workflow, no prompts needed. Generate content for templated messages, extract information from incoming emails, summarize user feedback, classify customer support tickets, and more. Some workflows shouldn’t be 100% automated–you need a human in the loop. Relay makes it easy to involve your team when you need it. Approve critical automation before it runs, review the work of AI, and add a personal touch to outgoing communications.Starting Price: $9 per user per month -
22
Hooper
Hooper
Hooper brings powerful data orchestration to address distributed information across the enterprise. Its hyper-automation & low-code app platform manage & deliver information to the right people, at the right time. Hooper helps you execute strategies and processes with Rapid App Development (RAD), enabling you to design workflows for your business enterprise with a drag-and-drop-based visual designer. Manage teams and integrate with legacy systems for enhanced agility and frictionless functioning. With Hooper, you can create solutions that are tailored to your needs. From creating a complex sales management system or a simple registration portal, do it all, without coding. Hooper is a visual development-based platform, anyone can create apps and solutions without having to write code. Enable quick onboarding and collate teams with e-invites. Aided with a highly customizable privilege control system, manage visibility and interaction on a field-to-field basis.Starting Price: Free -
23
SpiceX
SpiceX
SpiceX exists to enable organizations to unify their dispersed clientele data sources & workflows so they can easily provide world-class customer service. Next to our employees, our biggest asset is our customers. The best and most complete low-code application platform for data integration, case management, and workflow management to help transform your customer journey. Consolidate data from multiple sources into a single interface. Give your users the right data, at the right time, from the right system. Show multiple data streams in a single view, and write data out to any number of connected systems. Create the perfect platform for your business by combining the best-in-breed applications for each function into a single interface. Leverage each application for its specialized purpose instead of trying to find a one-size-fits-all business process. Provide an additional layer of security by restricting direct access to systems of truth.Starting Price: $99.70 per month -
24
Tray.ai
Tray.ai
Tray.ai is an API integration platform that allows users to innovate, integrate, and automate organization with no developer resources needed. Tray.io enables users to connect their entire cloud stack on their own. With Tray.ai, users can easily build and streamline processes with a specifically designed visual workflow editor. Tray.io also empowers the users' workforce with automated processes. The intelligence powering the first iPaaS that everyone can use to complete business processes using natural language instructions. Tray.ai is a low-code automation platform designed for both non-technical and technical users to create sophisticated workflow automations that facilitate efficient data movement and actions across multiple applications. Our low-code builder and new Merlin AI transform the automation process by bringing together the power of flexible, scalable automation; support for advanced business logic; and native generative AI capabilities that anyone can use. -
25
ZigiOps
ZigiWave
Integrate your systems to enable a real-time data exchange between them. Automate workflows and reduce human error. Set up, modify and launch your integration in a few clicks with our predefined integration templates. Enhance cross-team collaboration by integrating different systems. Send and receive updates instantly. Transfer all comments, attachments, and related data to your systems in real-time. Integrating your systems will automate some of the most burdensome tasks and save you a lot of operational costs. Protect your data in case of a system downtime. ZigiOps doesn’t have a database and therefore does not store any of the transferred data. Our integration tool offers advanced data mapping and filtering, which enable users to relate entities of any level. -
26
UnifyApps
UnifyApps
Reduce fragmented systems & bridge data silos by enabling your teams to develop complex applications, automate workflows and build data pipelines. Automate complex business processes across applications within minutes. Build and deploy customer-facing and internal applications. Use from a wide range of pre-built rich components. Enterprise-grade security and governance and robust debugging and change management. Build enterprise-grade applications 10x faster without writing code. Automate complex business processes across applications within minutes. Powered by enterprise-grade reliability features like caching, rate limiting, and circuit breakers. Build custom integrations in less than a day with connector SDK. Real-time data replication from any source to the destination system. Instantly move data across applications, data warehouses, or data lakes. Enable preload transformations, and automated schema mapping. -
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Tekst
Tekst
Tekst is an enterprise AI platform that transforms chaotic inboxes into actionable workflows by analyzing every incoming email, ticket, and chat using a custom-trained model that understands your organization’s language, context, and intent. It automatically labels, prioritizes, and routes messages to the right teams or systems, eliminating manual triage and backlog. Built to work seamlessly with your existing tools, Tekst provides full operational visibility, tracking metrics like message type, response time, and resolution performance, and powers automated end-to-end processes such as order intake, case handling, accounts payable, and quote-to-cash flows. Capable of processing complex messages and multilingual content with human-level precision, Tekst learns continuously over time, driving measurable results like 90% classification accuracy, threefold faster resolution, and ROI delivered in weeks. -
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Hornbill
Hornbill
Hornbill Platform: Automate and digitize your organizations' workflows with a series of fully integrated, intuitive applications for your enterprise. Digital technology significantly improves the economics of any business, and that's driving Digital Transformation; something that is on every organization's strategic roadmap. Hornbill's platform and solutions enable you to achieve this goal. Each solution is designed to support your unique business functions, but delivered on a unified technology platform, with a shared data model and full integration between them. Business users can easily automate workflows both within and across departments, with a no-code environment meaning no expensive consultancy or technical projects required to start realizing value. At the heart of any digital transformation agenda is a flexible workflow automation capability. Express complex business workflows graphically, no code, no specialist technical expertise.
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