Best Artificial Intelligence Software for SAP CRM

Compare the Top Artificial Intelligence Software that integrates with SAP CRM as of September 2025

This a list of Artificial Intelligence software that integrates with SAP CRM. Use the filters on the left to add additional filters for products that have integrations with SAP CRM. View the products that work with SAP CRM in the table below.

What is Artificial Intelligence Software for SAP CRM?

Artificial Intelligence (AI) software is computer technology designed to simulate human intelligence. It can be used to perform tasks that require cognitive abilities, such as problem-solving, data analysis, visual perception and language translation. AI applications range from voice recognition and virtual assistants to autonomous vehicles and medical diagnostics. Compare and read user reviews of the best Artificial Intelligence software for SAP CRM currently available using the table below. This list is updated regularly.

  • 1
    Marketo

    Marketo

    Marketo

    Marketo Engage, part of Adobe Experience Cloud, is a complete solution for lead management and B2B marketers looking to transform customer experiences by engaging across every stage of complex buying journeys. Natively supporting both demand and account-based marketing strategies, Marketo Engage brings together marketing and sales to orchestrate personalized experiences, optimize content, and measure business impact across every channel, from acquisition to advocacy. Leverage rich behavioral data, built-in intelligence, and sophisticated journey flows to identify, engage, and accelerate your best opportunities in concert with sales. Use predictive content, A/B testing, and personalization to deliver consistent and relevant experiences each and every time. Reach prospects and buyers across every channel including email, display, mobile, social, search, and offline to deliver timely, engaging experiences. Understand, prove, and optimize your marketing impact.
    Starting Price: $895 per month
  • 2
    Kapture CX

    Kapture CX

    Kapture CX

    Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique. With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.
    Starting Price: $39/month/user
  • 3
    NICE CXone Mpower
    NICE CXone Mpower is an AI-driven customer service automation platform that unifies workflows, agents, and knowledge into a single, scalable system. It enables businesses to design, build, and operate end-to-end workflows, fostering seamless collaboration between customer service and back-office teams. The platform facilitates the rapid development of AI agents informed by historical interaction data and enhances human agent productivity through specialized AI copilots. By centralizing data, knowledge, and AI models, CXone Mpower ensures secure, contextually enriched interactions, leading to more efficient and personalized customer experiences.
  • 4
    VoiceLine

    VoiceLine

    VoiceLine

    Radically easy field documentation, clustered into actionable data. VoiceLine is field sales intelligence made easy. Work with a voice to capture any field interaction in seconds. Use AI to bring data-driven decision-making to your sales team. Capture any field interaction with your voice. Simply tap, speak, and let our AI extract key data points. Recording a VoiceLine is 7x faster than typing and is available while on the move. Save any insight or observation that comes to your mind in the field, and let VoiceLine process it right into your CRM structure. Document anything with just your voice. VoiceLine is hands-free so you can record anywhere with one click. Make hours of commuting time productive by working with voice, in the car, or anywhere else. Make the outcome of every field interaction actionable. Our AI structures and extracts crucial business data from VoiceLines you record. Smart Reports are fully customizable in a few clicks.
    Starting Price: Free
  • 5
    Mendix

    Mendix

    Mendix

    Mendix, a Siemens business and the global leader in enterprise low-code, is fundamentally reinventing the way applications are delivered in the digital enterprise. With the Mendix platform, enterprises can ‘Make with More,’ by broadening their development capability to conquer the software development bottleneck; ‘Make it Smart,’ by making apps with rich native experiences that are intelligent, proactive, and contextual; and ‘Make at Scale,’ to modernize core systems and build large app portfolios. The Mendix platform is built to promote intense collaboration between business and IT teams and dramatically accelerate application development cycles while maintaining the highest security, quality, and governance, in short, to help enterprises leap into their digital futures. The Mendix platform has been adopted by more than 4,000 leading companies around the world including Conoco Phillips, Business Development Bank of Canada, Post NL, Continental, Zurich Insurance, and
  • 6
    Diabolocom

    Diabolocom

    Diabolocom

    For 20+ years, Diabolocom has redefined customer engagement. Our cloud-based Contact Center as a Service (CCaaS), powered by our proprietary generative AI, provides the smart automation, reachability, and insights today’s customer service and sales teams need. From real-time transcription and satisfaction analysis to next-best-action recommendations, our AI Assistant seamlessly supports each customer interaction for faster resolutions. Diabolocom combines native AI for CX with telecom services to deliver a unique, hyper-customized telephony experience. By automating routine tasks, your teams focus on what truly matters—driving customer loyalty and growth. We integrate smoothly with CRMs like Salesforce, Oracle, and Microsoft, giving teams full visibility to fuel business growth. Industry leaders like Mitsubishi Electric, Nikon, and Brinks trust Diabolocom for customer experiences that stand out.
  • 7
    Rep AI
    Rep AI combines the latest in behavioral AI (built in-house) & conversational AI (from ChatGPT) to deliver personalized shopping experiences to everyone. A conversational shopping assistant powered by ChatGPT. Rep handles the entire shopping experience right in the chat — even checkout. Every conversation is contextual and focused — like it should be. AI constantly scans your website so it’s always updated — let AI do the heavy-lifting. Our AI answers all product-related questions in a conversational way. It even understands idioms and slang. Includes multi-language support, contextual conversations, and an AI built to serve 24/7. We are using a deep learning predictive algorithm to detect visitors that require help in real-time and offer them personalized and hyper-contextual artificial intelligent shopping assistance.
    Starting Price: $79 per month
  • 8
    SAP Joule
    Joule revolutionizes how you interact with your SAP business systems, making every touch point count and every task simpler. Accelerate every process with a single AI copilot to get comprehensive insights and perform tasks across all your SAP solutions. Get instant insights grounded in your business data and enriched by your business context. Joule is the only copilot pre-grounded in your SAP business data. Elevate outcomes across your business with content generation tailored for roles. Managers can generate insights into an employee's compensation. Developers can generate app logic, data models, and test scripts. Sourcing managers can create requests for proposals. Choose when and how AI performs tasks to keep your business in full control of decisions, data privacy, and security. Joule advances your AI governance by adopting UNESCO’s globally recognized ethical AI principles. Save the cost and data duplication to ground other copilots.
  • 9
    iFinder

    iFinder

    IntraFind Software

    IntraFind's Enterprise Search solution iFinder is a central search platform for all of your company's data. iFinder can be connected to all of the data sources within your company. Are your data pools constantly growing? With iFinder you are well equipped for the future: our product is based on Elasticsearch technology and can therefore adapt to any volume of data with ease. It also improves search results by deploying artificial intelligence to deliver smart enterprise search functionality. iFinder helps you find important data and documents, whether they are located on a company drive, on the intranet, in wikis, or in e-mail systems. Take the next step in your company’s digital transformation by centralizing access to all company data with our enterprise search application. iFinder improves search results by deploying artificial intelligence to deliver smart enterprise search functionality.
  • 10
    ZOE

    ZOE

    ZOE

    It talks naturally to leads on your website via chat and on email, using machine learning and natural language processing. ZOE follows up with your leads, makes reverse DNA queries on email or anonymous IP traffic, sets up meetings and even connects phone calls with your reps. These calls are then analyzed using voice pattern recognition for key sales insights. ZOE is a trailblazer in using AI for marketing, giving your teams an unprecedented leverage in capturing, engaging and converting leads to opportunities. ZOE is a product of Web Spiders, an enterprise software company specializing in products for marketing and HR. Makes relevant small talk, with witty responses to generic comments. Small talk training database is updated constantly. ZOE makes an instant phone call or schedules a meeting. The AI Training console helps make ZOE smarter and contextually relevant to your business.
  • 11
    Mavenoid

    Mavenoid

    Mavenoid

    Mavenoid is a scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers, from setup to daily use, to troubleshooting. Mavenoid is built for hardware support. Curious to see how it works for your type of product? Hop into our test drive area and see for yourself. From printers and speakers to dishwashers and robots, Mavenoid powers product support for the world’s most iconic brands. Seamless product support that gets to work in days, not months. Turn your knowledge & expertise into a working product assistant in minutes. Automate your repetitive inquiries such as troubleshooting, installation, warranty handling, and more. Effortless escalations with a suite of live support tools. Your agents can be more interactive with live video support. Chatbots are built to handle simple requests and promote leisurely conversations, not chit-chat. We help you solve real problems.
  • 12
    Globant Navigate
    Navigate by Globant is a process optimization tool designed to streamline workflows and improve operational efficiency across organizations. It helps businesses automate and optimize complex processes, offering a data-driven approach to analyzing and redesigning workflows. Navigate uses advanced AI and machine learning algorithms to analyze operations, identify bottlenecks, and provide actionable insights for process improvement. The platform is highly customizable, allowing businesses to tailor solutions to their specific needs, whether for supply chain management, customer service, or internal operations. With its user-friendly interface and integration capabilities, Navigate helps companies achieve higher productivity, reduced costs, and enhanced overall performance. Map every single process interaction and understand how your processes behave.
  • 13
    SmartBots

    SmartBots

    SmartBots

    SmartAssistants address most commonly asked queries instantly and provide frustration free and frictionless experience. Answering the queries right first time allows organizations to optimize customer support spend. SmartAssistants help in providing differentiated and personalized experiences to your customers. Frictionless experience and 24/7 availability help in creating a strong trust with your customers and improving customer retention rates. SmartAssistants act as a gatekeeper and answer the most repetitive questions that frustrate customer service reps. Organizations can help customer service reps focus on resolving questions worthy of their time and thus help create a virtuous customer service culture. Transfer the conversation to a human agent on demand or for conversations the Assistant is not trained yet. This keeps the human in the loop and makes sure your customer and given the right attention when required.
  • 14
    CognitiveScale Cortex AI
    Developing AI solutions requires an engineering approach that is resilient, open and repeatable to ensure necessary quality and agility is achieved. Until today these efforts are missing the foundation to address these challenges amid a sea of point tools and fast changing models and data. Collaborative developer platform for automating development and control of AI applications across multiple personas. Derive hyper-detailed customer profiles from enterprise data to predict behaviors in real-time and at scale. Generate AI-powered models designed to continuously learn and achieve clearly defined business outcomes. Enables organizations to explain and prove compliance with applicable rules and regulations. CognitiveScale's Cortex AI Platform addresses enterprise AI use cases through modular platform offerings. Our customers consume and leverage its capabilities as microservices within their enterprise AI initiatives.
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