Best AI CRM Software - Page 4

TracktCRM is an AI-powered CRM software designed to help businesses manage leads, sales pipelines, customer conversations, and follow-ups from one platform. Capture leads from multiple channels, automate responses through WhatsApp, email, and SMS, and keep your sales team organized with powerful pipeline management and reporting tools.

Riibase is an AI-powered CRM for small and mid-sized businesses. It brings contacts, sales pipelines, email campaigns, invoicing and a helpdesk into one workspace, then adds AI that works on your own data: lead scoring from 0 to 100 with a reason for every score, revenue and cash-flow forecasts by month, quarter or year, and an assistant that answers questions like "which contacts haven't been contacted this month?" in plain English. Industry workflows cover e-commerce, insurance, healthcare, real estate and hotels (with Booking.com integration). Plans start at $19.95/month with a 10-day free trial, no credit card required.

TheBigBot is a cloud-based CRM and marketing platform for mortgage brokers, dental and legal practices, and other service businesses. It combines contact and lead management with pipelines, forms, calendars, appointment booking, a unified communications inbox, email and SMS campaigns, and workflow automation. The platform also offers AI-assisted call answering and customer chat, review requests, reporting, and tools for re-engaging existing contacts. Businesses can use its website and funnel features alongside lead follow-up and appointment workflows. TheBigBot provides industry-focused configurations and onboarding, with examples for mortgage, dental, legal, and local service operations. A visual workflow builder supports connections to third-party services, while REST API and webhook capabilities support custom integrations. Plans are subscription-based, with communication and AI usage billed separately.

CrucialCRM is a cloud-based customer relationship management platform for small and midsize businesses, sales teams, agencies, and service providers. It combines contact and deal management with multi-pipeline Kanban boards, shared inboxes, email campaigns, social publishing, appointment booking, workflow automation, and reporting. Teams can track customer activity and follow-ups on contact timelines, coordinate conversations, schedule social content, create booking pages, and manage campaigns in one workspace. AVA, CrucialCRM’s AI assistant, supports lead research and qualification, outreach drafting, and CRM updates. The platform also connects with calendar services and social networks, and offers customizable workflows for routine sales and marketing tasks.

A general-purpose system-of-record CRM is no longer sufficient to address the dynamics of today’s market and the mandates of digital transformation. Introducing a new generation of industry-specific AI CRM that delivers powerful predictive insights to boost performance of sales, marketing, and service, tailored for every industry. Predictive AI-driven insights delivered at every step of industry-specific workflows boost performance of your sales, marketing, and service professionals. Focus on high-value leads recommended by industry-specific AI models with the right sales play and pricing. Identify customers with high churn risk, and retain them with AI-recommended strategies. Generic CRM and Customer Experience Management solutions can take a long time to implement and even longer to yield economic benefits. C3 AI CRM provides industry-specific applications that are pre-built with industry object models, AI models, workflows, and data connectors to meet your unique business needs.

ChatSpot combines the power of ChatGPT and HubSpot CRM. It lets you ask questions and provide instructions in natural language through a chat interface. Examples of the kinds of prompts you can submit: give me a summary of data in my account, create a report of companies added last quarter summarized by country, or generate an image of an orange rocket ship.

Pinlyx is an omnichannel AI CRM that brings social messaging, email, live chat, sales pipelines, automation, and publishing tools into one platform. The unified inbox can consolidate conversations from channels such as Telegram, WhatsApp, Instagram, X, Facebook Messenger, LinkedIn, TikTok, email, and website chat. AI agents and auto-responders can answer common questions, qualify leads, use company knowledge, and hand conversations off to human team members when needed. Pinlyx also includes contact management, deal pipelines, automation sequences, lead discovery, bulk messaging, templates, analytics, and revenue tracking. Its publishing tools let users schedule content across major social networks, while APIs, webhooks, MCP support, Zapier, and n8n integrations connect the platform with external systems. Pinlyx is designed for sales, support, marketing, and growth teams that want to manage customer conversations, lead generation, follow-up, and social publishing from a single workspace

Marrova is an AI CRM for agencies managing multiple local-service-business clients. It brings client workspaces, lead tracking, conversations, follow-up, approvals, campaigns, automations and reporting into one web app. AI assistants can help with prospect research, follow-up drafts, review responses, content planning and performance summaries, with people reviewing work before it is sent.

AiEngage CRM is a complete customer relationship management platform designed to help businesses capture leads, automate communication, and close more deals from a single dashboard. Whether you're managing inquiries from your website, Facebook Ads, Google Ads, WhatsApp, or phone calls, AiEngage CRM centralizes every customer interaction in one place. Businesses can automate WhatsApp messaging, email campaigns, follow-ups, appointment scheduling, lead assignment, and sales tracking to improve efficiency and customer experience. The platform includes features such as WhatsApp Business Automation, Shared Team Inbox, Built-in Calling & Recording, Email Automation, Lead Management, Sales Pipeline Tracking, Task Management, Reporting & Analytics, and Workflow Automation.