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TSplus Remote Support enables support agents and maintenance teams to provide instant, attended or unattended remote access from/to Windows and macOS PCs, at a price that won’t break your IT budget. Support agents can securely access remote computers, take control of their mouse and keyboard, access files and applications, and troubleshoot problems. The ideal solution for IT professionals to deliver internal maintenance and for customer support teams to assist remote clients.
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Engage is a pre-built, intelligent contact center platform that transforms customer service.
From system upgrades or a move to the cloud … to applications meant to improve the customer experience … and to integral third-party relationships, one misstep can cascade into IP theft, wire fraud, ransomware, data breaches and more; not to mention regulatory action, civil litigation and reputational damage. That’s why we’ve structured end-to-end solutions to manage the entire threat lifecycle.
