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Our customers report amazing ROI. You can too. Boost agent productivity as fast as they can say, “Let me fix that for you.” Empower your IT Help Desk and Contact Center teams to resolve 32% more issues in the first call. Want to see how simple we made it all? Try it out for free.
Discover dReveal, the ultimate data visualization tool that transforms your data into actionable insights. With stunning visuals and interactive reports, dReveal makes it easy to navigate into your data, enabling smarter business decisions.
TSplus Remote Support enables support agents and maintenance teams to provide instant, attended or unattended remote access from/to Windows and macOS PCs, at a price that won’t break your IT budget. Support agents can securely access remote computers, take control of their mouse and keyboard, access files and applications, and troubleshoot problems. The ideal solution for IT professionals to deliver internal maintenance and for customer support teams to assist remote clients.
BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.
The Vivantio Platform allows you to focus on the IT service management tools that make sense for your organization’s unique service model: from incident, problem and change requests, to service requests, client knowledge and asset management
