OTRS Bridge is an open-source PHP script that allows you to take agent emails from 3rd party ticketing solutions and integrate them better with OTRS transparently. Currently best suited to operation with RT (Request Tracker).

Features

  • Integrates OTRS with 3rd party ticketing solutions
  • Written in PHP
  • Transparent to OTRS
  • Handles comments in tickets
  • Relatively lightweight

Project Activity

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Categories

Help Desk, Customer Service

License

Other License

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OTRS Bridge Web Site

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  • jmwebslave Posted 2010-01-12
    Blatant self-appraisal here; does what it says it does.
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Additional Project Details

Operating Systems

BSD, Linux

Intended Audience

System Administrators

User Interface

Command-line

Programming Language

PHP

Database Environment

MySQL

Related Categories

PHP Help Desk Software, PHP Customer Service Software

Registered

2010-01-12
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