Ai-iCRM empowers sales, support, and marketing teams to seamlessly collaborate and optimize customer experiences, driving improved business outcomes. The platform offers a comprehensive CRM suite, including tools for managing leads, accounts (B2B), contacts, customers (B2C), opportunities, and support tickets.
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Features
- Lead Management - The lead management process involves several steps to effectively manage and convert potential customers into paying customers.
- B2B/B2C Customer 360 - Maximize customer satisfaction and loyalty with our comprehensive B2B/B2C customer 360 platform.
- Opportunity Management - Close More Deals with Less Effort using Our iCRM Opportunity Management Solution
- Contact Management - Contact management is the process of collecting, organizing, and maintaining contact information for individuals or organizations.
- Service Request - Take your customer service to the next level with our iCRM service request solution
- Role based access control
- Data import & export via CSV files
Categories
CRMLicense
GNU General Public License version 3.0 (GPLv3)Follow iCRM Community Edition
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