helpmeict

A tailored web-based ICT helpdesk system, with in-built knowledge base capabilities, CMDB functionality and statistical reporting. Fully configurable through the web interface.

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GNU General Public License version 2.0 (GPLv2)

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pegasusrpg Posted 2011-05-27

It works well and met our requirements exactly. We have been using it for years now and the fact that it's written in PHP allows easy customization.
psmirnov Posted 2010-01-14

Using it for many years in several companies... Everyone likes it. Simple yet robust workflow enginge. Needs more reporting, but thats doable on request.