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FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting.
Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more.
Features
- Email integraion
- Auto replies
- Internal notes
- Canned responses
- Knowledge base
- Live chat
- CRM
- Customer portal
- SLA
Project Samples
License
Affero GNU Public LicenseFollow FreeScout Helpdesk
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User Reviews
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+1 Great tool, great code, great style. We were looking for a free and self-hosted email management tool for a long time and found FreeScout only now. It is a pleasure to work with the unobtrusive yet powerful user interface. This seems to be unique in a market of bloated, old-fashioned or overdone, social media focused and overpriced services, hosted on someone else's systems. Prices for the modules are ridiculous compared to the great added value. Could easily be a multiple while still being worth the money.
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Simply the best!