CTI Server for Avaya download

The ctiSVR is a CTI server for IVR system and front-end applications. The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ctiSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed.

Features

ACD Login
ACD Logout
ACD SetState
MakeCall
Answer
Hangup
Hold
Retrieve
Transfer
Conference
Consultation
Reconnect
Alternate
DTMF
UserData

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Other License

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Additional Project Details

Operating Systems

Windows

Languages

English

Intended Audience

Developers

User Interface

Plugins

Programming Language

C++

Database Environment

ODBC

Related Categories

C++ CRM Software

Registered

2016-03-25

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