#96 WBXMLException when attempting to resync

[Michael Brown]

I'm getting the following output attempting to resync my BB10 device to z-push:

22/08/2014 13:55:06 [15235] [DEBUG] [michael] [bb2b69609f] Zimbra->GetUserInfo(): START GetUserInfo
22/08/2014 13:55:06 [15235] [DEBUG] [michael] [bb2b69609f] Zimbra->GetUserInfo(): END GetUserInfo
22/08/2014 13:55:06 [15235] [DEBUG] [michael] [bb2b69609f] Zimbra->Logon(): Primary Folders - Addressbook [f7] - Calendar [f10] - Task [f15] - Note [] 
22/08/2014 13:55:06 [15235] [DEBUG] [michael] [bb2b69609f] Zimbra->Logon(): END Logon { connected = true; uid = michael - 179 Folders Loaded }
22/08/2014 13:55:06 [15235] [DEBUG] [michael] [bb2b69609f] Zimbra->Setup(): START Setup { store = ad.domain\michael; checkACLonly = 1; folderid =  }
22/08/2014 13:55:06 [15235] [DEBUG] [michael] [bb2b69609f] Zimbra->Setup(): Checking ACLs for main user - Return TRUE.
22/08/2014 13:55:06 [15235] [DEBUG] [michael] [bb2b69609f] Zimbra->Setup(): END Setup {TRUE} { 179 Folders in Store }
22/08/2014 13:55:06 [15235] [DEBUG] [michael] [bb2b69609f] ZPush::CommandNeedsPlainInput(11): false
22/08/2014 13:55:06 [15235] [WBXML] [michael] [bb2b69609f] I  <FolderHierarchy:FolderDelete>
22/08/2014 13:55:06 [15235] [WBXML] [michael] [bb2b69609f] I   <FolderHierarchy:SyncKey>
22/08/2014 13:55:06 [15235] [WBXML] [michael] [bb2b69609f] I    {33b4ecfe-f7e4-3f48-b7f8-7e7e985e12dd}5
22/08/2014 13:55:06 [15235] [WBXML] [michael] [bb2b69609f] I   </FolderHierarchy:SyncKey>
22/08/2014 13:55:06 [15235] [WBXML] [michael] [bb2b69609f] I   <FolderHierarchy:ServerEntryId/>
22/08/2014 13:55:06 [15235] [WBXML] [michael] [bb2b69609f] I  </FolderHierarchy:FolderDelete>
22/08/2014 13:55:06 [15235] [ERROR] [michael] [bb2b69609f] WBXMLDecoder->getElementEndTag(): could not read end tag in '/usr/share/z-push-2.1.3-1892/lib/request/folderchange.php:115'. Please enable the LOGLEVEL_WBXML and send the log to the Z-Push dev team.
22/08/2014 13:55:06 [15235] [FATAL] [michael] [bb2b69609f] WBXMLException: WBXMLDecoder->getElementContent(): unmatched WBXML content: '' type '2' flags ''
WBXMLDecoder->getElementEndTag(): unmatched WBXML tag: '' type '' flags '' - code: 0
22/08/2014 13:55:06 [15235] [ INFO] [michael] [bb2b69609f] User-agent: 'RIM-Z30-STA100-5/10.2.1.3247'
22/08/2014 13:55:06 [15235] [FATAL] [michael] [bb2b69609f] Request could not be processed correctly due to a WBXMLException. Please report this.
22/08/2014 13:55:06 [15235] [DEBUG] [michael] [bb2b69609f] LoopDetection->ProcessLoopDetectionTerminate()
22/08/2014 13:55:06 [15235] [DEBUG] [michael] [bb2b69609f] -------- End

As requested - here it is.

[LiverpoolFCfan]

The WBXML stuff is all handled by z-push - not the backend that is plugged in.

I suggest you post the issue up on the z-push section of the zarafa forum https://forums.zarafa.com/forumdisplay.php?19-Mobile-devices

[LiverpoolFCfan]

Did you get this sorted out? I see there are several threads about problems with the latest BB clients.

Please post back if you need further help - otherwise I will go ahead and close the ticket.

[LiverpoolFCfan]

z-push core issue. Referred OP to zarafa forum for help. Closing ticket.