Re: [VuFind-General] Trouble placing hold requests in Vufind 2.1 and Horizon 7.5.2

[Demian K. <dem...@vi...>]

A starting point for troubleshooting would be to add some debug statements to the makeRequest() method of the VuFind\ILS\Driver\HorizonXMLAPI class to inspect the requests and responses of the Horizon API. For starters, you could do something like:

error_log($urlParams);

right before the "$client = $this->httpService->createClient($urlParams, $mode);" line -- this will dump all the Horizon requests to your Apache error log, and from there you can try running them in a browser to see what happens.

- Demian
________________________________________
From: Jon Enge [j....@vl...]
Sent: Friday, September 20, 2013 8:18 AM
To: VuF...@li...
Subject: [VuFind-General] Trouble placing hold requests in Vufind 2.1 and       Horizon 7.5.2

Hello Everyone,

I've been trying out VuFind 2.1 on Ubuntu against our Horizon 7.5.2
training database with HIP 3.23 using the HorizonXMLAPI driver.

I have not yet been able to successfully place hold requests. I've
confirmed that the user can place the request successfully through HIP,
but when I attempt to place the request in VuFind it fails.

On a copy level hold after clicking "Place a Hold," it displays the message:

"You do not have sufficient privileges to place a hold on this item"

If I "Place a Title Level Request" the Pickup Library list displays
correctly for the patron's institution, but after selecting the location
and clicking "Submit Request" it displays:

"Your request failed. Please contact the circulation desk for futher
assistance"


I think I have Config.ini and HorizonXMLAPI.ini configured according to
the directions and examples I've found, but maybe not.

I'd appreciate any suggestions for further troubleshooting.

Thanks!

--
============================
Jon Enge
j....@vl...
Valley Library Consortium
Saginaw, Michigan


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