#1675 Only 1th IP address is visible at tooltip! [Sec risk] v4.0.2

[Szakmári László]

I've just realised there is a new 4.0.2 version out there, when a user installed it on her new PC.

I have asked the user on the phone to move the mouse over the:

• "white rectangle icon with a big black V on it", which she did not find, :-(
• and dictate the second (VPN) IP address, as I usually do since 20+ years,
  but only the first (local LAN IP) is listed! (With a loooong text under it (...more)).

This is very bad, because:

1. It is a security risk, that someone may connect from a hidden IP range previously allowed, and the user can not verify quickly
2. The text after the first IP is actually taking more space than if there would be +1 or even +2 IP ranges listed.
3. We are loosing the second most important feature TightVNC is used for:

• quick IP diagnostics.
  (Instead of explaining remotely the user how to verify what IPs the PC has, if any, this tiny app helped 1000+ times already! Also easier to check if wifi is on and got a 2th / 3th IP, or other router is connected to the same LAN, etc. ALL this was possible from a quick mouse-over tooltip info.)

Expected behaviour:

1. Show all IP addresses (max 5)

2. Possibly word wrapped under each other

3. (optional) Could be filled with zeros, so it would arrange nicely:
192.168.001.057
010.008.190.002

4. (optional) A "more ... " link would appear under the IP address(es) inside yellow tooltip box,
which would open a tiny window listing all.
4.1. (optional) This window would allow to quickly block/unblock unwanted IP ranges

[Konstantin Kaplinskiy]

Hello László,

The icon change was in our plans for many years. I believe TightVNC 2 icons were terrible and were drawn in a very low quality. Also, they were derived from another poor set of icons. While I understand that the icons were familiar, we really had to change them and made them reflect the new logo.

As for the tooltip, the goal was to show the primary IP. Again, I understand that this may be not the best option, but I'm sure showing more than 2 IPs would not be a good idea for most users. After all, you can simply click the icon and see all the addresses, as in the attached screenshot.

Best Regards,
Konstantin

[Szakmári László]

Dear Konstantin,

Thank You for the quick and detailed answer!

After all, you can simply click the icon and see all the addresses...

I've just tested it, and clicking the icon demands a Windows-admin password!
(Not the VNC-admin protection password, which I have set during install, like it worked with v1.x-v2.x.)

So I guess a "simple click" is impossible, because:

• even, if I would be so irresponsible that I would dictate the Win-Admin's account password for a simple user via phone,
• they usually would not be able to type special characters, especially this combined with AltGr (because mostly I'm helping people with very low IT knowledge, who are not even familiar with basic keyboard usage.),
• also it would take ages while they type it with one hand/finger while holding the phone ...

Would you PLEASE consider to show at least 3 IPs ?
... The primary could still go first.

I really loved this program. As a developer myself I think of You guys with high respect, because it works with all kinds of windows (W2000-W11), and it froze only in rare cases, so it was almost bug free.

It worked really great in so many cases. It has helped many people many times to ease their life and find the problem quickly when they needed most, and every second counted.

[Szakmári László]

PS:

The icon change was in our plans for many years. I believe TightVNC 2 icons were terrible and were drawn in a very low quality.

I agree that a higher resolution icons are important in time of 4K displays,
but continuity is also important, and most people have visual-memory.

Please consider at least to change back the "V" letter on the taskbar to black colour!

Every icon is coloured these days. The black-on-white was standing out from the others.