TightVNC 2.8.63.0 Server crashing repetidly

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#1597 TightVNC 2.8.63.0 Server crashing repetidly

Milestone: None

Status: open-fixed

Owner: Anton

Labels: None

Priority: 5

Updated: 2023-03-07

Created: 2023-01-27

Creator: Philippe Rossignol

Private: No

Configuration :

Windows 10 (22H2) will all latest updates
TightVNC server 2.8.63.0

The Application log is filled with the following event :
EventID 1000, Application Error
Faulting application name : tvnserver.exe, version : 2.8.63.0, timestamp : 0x6110f829
Exception code : 0xc0000005
The error occurs 10 to 20 times per day.

Discussion

BaxterBear - 2023-01-28

I have the same error (as you have detailed in in a reply to post #1565). I put some information from the log files in a reply to that post.

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Philippe Rossignol - 2023-01-28

For information the problem doesn't occur under Windows 7 Pro (with SP1).
On a site I found some advises to try to correct 0xc0000005 error (some access violation) :

perform an antivirus scan

check system integrity (sfc /scannow)

Data Execution Prevention desactivation (?)
but none of this steps did resolve the problem.
Furthermore I have this same error with other software (accounting program) still under Windows 10.
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Anton - 2023-01-31

please look for crash.dmp file in C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\TightVNC
and send it to support@tightvnc.com

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Philippe Rossignol - 2023-02-01

crash.dmp file sent on 31. january 2023 to support@tightvnc.org.

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Konstantin Kaplinskiy - 2023-02-09

status: open --> open-fixed

assigned_to: Anton

Group: -->
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Konstantin Kaplinskiy - 2023-02-09

Hello Philippe,
Thank you for reporting the problem. We've hopefully fixed the bug, the fixed version will be ready this week.

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Philippe Rossignol - 2023-02-09

Hello,
Thanks for the news. I will test the fixed version and will give you the results.

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Philippe Rossignol - 2023-02-14

Hello,
When the fixed version will be published ?.
Many thanks again.

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Konstantin Kaplinskiy - 2023-02-16

Hello Philippe,
I'm sorry for the delay, TightVNC 2.8.75 will be released either later today or during this weekend at the latest.

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Philippe Rossignol - 2023-03-07

Hello Constantin,
Everything is OK with the new version.
Many thanks again for your help.

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