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#1467 VNCViewer screen update freeze on user switching, Users have different screen resolutions on Windows 10

None
closed-fixed
nobody
9
2019-07-29
2019-04-25
kammajaega
No

Hello,

I can reproduce this problem:

.connecting to the logon screen on Windows 10 prof, 64bit machine
.loging in with User A
.User A runs a screen resolution of 1600x900
.logoff User A brings up the Logon Window
.loging in with User B
.User B has a screen resolution of 1280x800
.after successfull password entry, screen freezes on the login window/ no screen Update

this is reproducable in both directions.

If I disconnect VNCViewer right after Password entry and reconnect again, VNCViewer displays remote Computer correctly. When I forget to do this, there is no way to get back to the machine using VNC. VNCViewer shows only the login screen after successfull password entry.

Connecting via teamviewer shows, that VNC Icon "holds" the current connection but vnc Client/Viewer is not able to get screen update.
Manually disconnecting active client using temviewer reanables connecting via VNC.

tested on tightVNC v 2.8.11 & v 2.8.8, 64bit

attached is log File on level 3.

Help is greatly appreciated!

with regards
KJ

1 Attachments

Discussion

  • Anton

    Anton - 2019-04-26
    • status: open --> open-accepted
    • Group: -->
     
  • Anton

    Anton - 2019-07-08

    Hello.
    You can try new version.

     
  • kammajaega

    kammajaega - 2019-07-08

    Wow!

    thanks a lot. I will test and report.

    Cheers

     
  • kammajaega

    kammajaega - 2019-07-19

    Whoowho, thanks a lot!
    problem solved!
    have a nice weekend
    cheers
    KJ

     
  • Anton

    Anton - 2019-07-29
    • status: open-accepted --> closed-fixed
     

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