Computer has 3 partitions
Partition 1 - System (boot loader) partition
Partition 2 - Windows 8.1 OS partition - Encrypted
Partition 3 - Data partition - Encrypted
OS and Data partitions were encrypted with VeraCrypt 1.22.
I encrypted OS partition (did not use full disk option, but just the OS partition).
I encrypted Data partition seperately.
I made rescue disk and partition header backups with VC 1.22 with no problems.
A year ago I updated to VeraCrypt 1.23 Hotfix 2
Yesterday I wanted to create another header backup of partition 3.
Everytime I tried I received the following error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: VeraCrypt.exe
Application Version: 1.23.10.0
Application Timestamp: 5bbd09dd
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.9600.17415
Fault Module Timestamp: 54504b2e
Exception Code: c0000005
Exception Offset: 0000b4ea
OS Version: 6.3.9600.2.0.0.256.103
Locale ID: 1033
Additional Information 1: 9a01
Additional Information 2: 9a015cd53d419138013de9fbcfa883b7
Additional Information 3: d276
Additional Information 4: d276315f6c9c97b82de59c976f381f17
I backed up data on partition 3 and reformated and encrypted. Still received error.
Unencrypted OS parition 2 and tried to backup header on partition 3. Still received error.
I uninstalled VC 1.23 hotfix 2 and installed VC 1.22.
Backup header of partition 3 now works.
Encrypted OS partition 2 using VC 1.22
I am staying with VC 1.22 until this issue is fixed just in case restore of the header from backup will also fail.
Curious if VC 1.24 beta has a fix for this problem.
Thanks
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Thank you for this report.
it is surprising to see a crash for such operation and I don't recall a specific change for this in 1.24. I will try to reproduce since your configuration is quit standard and I will let you know.
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Thanks for following up on this. If there is any addtional information you need or want me to test let me know. I look forward to a solution in the next release. In the meantime I will remain on version 1.22.
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I was not able to reproduce this crash in a machine with similar disk layout so there must be something else in play here.
A memory crash dump would have helped but since there are none, I will need more details:
Do you remember at which step the crash occured? There are many steps in header backup and identifying after which step the crash occured will help me narrow down the location.
Can you share information about the algorithms used for the Partition 3 (PRF and encryption algo)?
Is it possible to know the size of partition 3?
Thank you again for your help.
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I suggest you try v1.24 beta 5 use the portable version see if that creates the backup header for partition 3 without problems. Again use the portable version.
By reading your above it appears you have not tried V1.24, you only ask if there is a fix in that version.
Last edit: Philip Smith 2019-09-30
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Computer has 3 partitions
Partition 1 - System (boot loader) partition
Partition 2 - Windows 8.1 OS partition - Encrypted
Partition 3 - Data partition - Encrypted
OS and Data partitions were encrypted with VeraCrypt 1.22.
I encrypted OS partition (did not use full disk option, but just the OS partition).
I encrypted Data partition seperately.
I made rescue disk and partition header backups with VC 1.22 with no problems.
A year ago I updated to VeraCrypt 1.23 Hotfix 2
Yesterday I wanted to create another header backup of partition 3.
Everytime I tried I received the following error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: VeraCrypt.exe
Application Version: 1.23.10.0
Application Timestamp: 5bbd09dd
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.9600.17415
Fault Module Timestamp: 54504b2e
Exception Code: c0000005
Exception Offset: 0000b4ea
OS Version: 6.3.9600.2.0.0.256.103
Locale ID: 1033
Additional Information 1: 9a01
Additional Information 2: 9a015cd53d419138013de9fbcfa883b7
Additional Information 3: d276
Additional Information 4: d276315f6c9c97b82de59c976f381f17
I backed up data on partition 3 and reformated and encrypted. Still received error.
Unencrypted OS parition 2 and tried to backup header on partition 3. Still received error.
I uninstalled VC 1.23 hotfix 2 and installed VC 1.22.
Backup header of partition 3 now works.
Encrypted OS partition 2 using VC 1.22
I am staying with VC 1.22 until this issue is fixed just in case restore of the header from backup will also fail.
Curious if VC 1.24 beta has a fix for this problem.
Thanks
Thank you for this report.
it is surprising to see a crash for such operation and I don't recall a specific change for this in 1.24. I will try to reproduce since your configuration is quit standard and I will let you know.
Thanks for following up on this. If there is any addtional information you need or want me to test let me know. I look forward to a solution in the next release. In the meantime I will remain on version 1.22.
I was not able to reproduce this crash in a machine with similar disk layout so there must be something else in play here.
A memory crash dump would have helped but since there are none, I will need more details:
Thank you again for your help.
I suggest you try v1.24 beta 5 use the portable version see if that creates the backup header for partition 3 without problems. Again use the portable version.
By reading your above it appears you have not tried V1.24, you only ask if there is a fix in that version.
Last edit: Philip Smith 2019-09-30