Unable to mount drive in new computer
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I am fairly new to Veracrypt, and I'm really hoping I'm missing something obvious. Here's my situation: used Veracrypt to full-disk encrypt both my laptop and my external drive. I would auto-mount the drive using a password I have written down. Now the laptop has died, I've purchased a new one, installed Veracrypt, and am trying to access my external drive. But when I select a letter to mount to, select my device (Disk 1), click "mount," and enter my password, I get the error:
Operation failed due to one or more of the following:
Incorrect password.
Incorrect Volume PIM.
Incorrect PRF (hash).
Not a valid volume.
Source: MountVolume:8334
I'm worried, as this is my primary backup. Please let me know if I'm missing something here, or how I can troubleshoot this. Thank you.
Quick thought: are you selecting the 'Disk', or the 'Partition'? It needs to be the latter.
Last edit: Adrian Kentleton 2019-11-10
It turns out I somehow got my external drive mixed up with someone elses's identical one. Genuinely unsure how that happened. All is working now though; thank you for your response.