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HELP! Stuck in bitlocker loop

2019-03-10
2020-07-23
  • Kimberley Griffin

    Hi. I am running windows 10 on a surface pro. I was creating what I thought was a partition on my drive with veracrypt (which I had done before on my old laptop). I went through the steps and then hit restart. I am now stuck in a loop where I am asked for my password when I turn my surface on. It says success then goes to a blue bitlocker screen saying my security settings have changed and I need to enter a microsoft password. If I enter this (obtained from my ms account) it then takes me back to the first screen asking for my password. Is there a way forward from here. I seem to have locked my entire drive??

     
  • Kimberley Griffin

    I have advanced options for system restores etc but am not sure I will be able to do this as I don't have a back up for windows (I miss the days when your operating system came on a cd rom....)

     

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