Thread: [Tuxpaint-users] Not able to open TuxPaint 0.9.26 on WIndows 10

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[Tuxpaint-users] Not able to open TuxPaint 0.9.26 on WIndows 10

From: Rahul A. <rah...@gm...> - 2021-11-09 05:31:44

Hi Team,

I have Windows 10 installed on my laptop and have Tux Paint ver 0.9.26
installed. When i try to launch Tuxpaint, nothing happens. I am not able to
launch app. I hav tried launching using both Tuxpaint shortcut icon as well
using TuxPaint.exe file under program Files folder. I dont get any error
either after i launch.  Not sure whats happening.

Can you please help what can i do?

-- 
Regards,
*Rahul Agrawal*

Re: [Tuxpaint-users] Not able to open TuxPaint 0.9.26 on WIndows 10

From: Bill K. <nb...@so...> - 2021-11-09 05:59:50

On Tue, Nov 09, 2021 at 11:01:24AM +0530, Rahul Agrawal wrote:
> Hi Team,
> 
> I have Windows 10 installed on my laptop and have Tux Paint ver 0.9.26
> installed. When i try to launch Tuxpaint, nothing happens. I am not able to
> launch app. I hav tried launching using both Tuxpaint shortcut icon as well
> using TuxPaint.exe file under program Files folder. I dont get any error
> either after i launch.  Not sure whats happening.
> 
> Can you please help what can i do?

Hi Rahul, sorry to hear you're having trouble!  Is this the first time
you've used Tux Paint, or did you have an older version installed
previously?

Did you make any configuration changes (e.g., using the Tux Paint Config.
tool that comes with TUx Paint)?

Does Tux Paint launch _at all?_  i.e., does a window appear, and then
disappear when it crashes?  Or does nothing appear at all?

If Tux Paint is configured to load system fonts, you might want to
try disabling it, in case there's a TrueType Font (TTF) that's
causing issues.

Thanks in advance for any further details you can provide!

-- 
-bill!
Sent from my computer

Re: [Tuxpaint-users] Not able to open TuxPaint 0.9.26 on WIndows 10

From: Bill K. <nb...@so...> - 2021-11-09 06:35:01

Rahul responded to me off-list, so pasting it here :)

=====

Thanks for your response. Regarding you queries:

This is the first time I have tried installing Tux Paint on my laptop and
version is 0.9.26.
When i click on Tux Paint icon, nothing happens, no window appears, no
error message as if I havent clicked on anything.
I tried opening TuxPaint config but haven't changed anything in
window which opens.
Also how do i know if its Tuxpaint is trying to load System fonts and how
do i disable it if its causing issue.

Please advise.Thanks

=====

Hi again Rahul,

So in Tux Paint Config., under the "Languages" tab,
see if the "Load System Fonts" option (on the right, in the
section labeled "Fonts") is checked.  If it is, try un-checking it,
then click "Apply" at the bottom.  Try launching Tux Paint again.

If it was already unchecked, or changing it didn't help, it might
be useful to get a copy of any errors that are being emitted by
Tux Paint.

In the folder where the Tux Paint EXE file is installed
(e.g., ... ummm ... I'm not a Windows user, so bear with me ...
"C:\Program Files (x86)\TuxPaint" I think?), look for files
named "stderr.txt" and/or "stdout.txt".

Feel free to paste the contents of them, or attach them to
your email, in reply to this message.

Thanks!

-bill!

On Mon, Nov 08, 2021 at 09:59:36PM -0800, Bill Kendrick wrote:
> On Tue, Nov 09, 2021 at 11:01:24AM +0530, Rahul Agrawal wrote:
> > Hi Team,
> > 
> > I have Windows 10 installed on my laptop and have Tux Paint ver 0.9.26
> > installed. When i try to launch Tuxpaint, nothing happens. I am not able to
> > launch app. I hav tried launching using both Tuxpaint shortcut icon as well
> > using TuxPaint.exe file under program Files folder. I dont get any error
> > either after i launch.  Not sure whats happening.
> > 
> > Can you please help what can i do?
> 
> Hi Rahul, sorry to hear you're having trouble!  Is this the first time
> you've used Tux Paint, or did you have an older version installed
> previously?
> 
> Did you make any configuration changes (e.g., using the Tux Paint Config.
> tool that comes with TUx Paint)?
> 
> Does Tux Paint launch _at all?_  i.e., does a window appear, and then
> disappear when it crashes?  Or does nothing appear at all?
> 
> If Tux Paint is configured to load system fonts, you might want to
> try disabling it, in case there's a TrueType Font (TTF) that's
> causing issues.
> 
> Thanks in advance for any further details you can provide!
> 
> -- 
> -bill!
> Sent from my computer
> 
> 
> _______________________________________________
> Tuxpaint-users mailing list
> Tux...@li...
> https://lists.sourceforge.net/lists/listinfo/tuxpaint-users

-- 
-bill!
Sent from my computer

Re: [Tuxpaint-users] Not able to open TuxPaint 0.9.26 on WIndows 10

From: Rahul A. <rah...@gm...> - 2021-11-09 08:37:48

Attachments: TuxPaintConfig.JPG TuxErrLog.JPG

Hi Bill,

In Config window, Load System fonts option was already unchecked. Also
stderr.txt and stdout.txt files are both empty with 0 kb file.
Please see attached screenshots. Also please note i have already tried
uninstalling and installing TuxPaint again earlier to resolve this issue.

Thanks,
Rahul
[image: TuxPaintConfig.JPG][image: TuxErrLog.JPG]

On Tue, 9 Nov 2021 at 12:04, Bill Kendrick <nb...@so...> wrote:

>
> Rahul responded to me off-list, so pasting it here :)
>
> =====
>
>
> Thanks for your response. Regarding you queries:
>
> This is the first time I have tried installing Tux Paint on my laptop and
> version is 0.9.26.
> When i click on Tux Paint icon, nothing happens, no window appears, no
> error message as if I havent clicked on anything.
> I tried opening TuxPaint config but haven't changed anything in
> window which opens.
> Also how do i know if its Tuxpaint is trying to load System fonts and how
> do i disable it if its causing issue.
>
>
> Please advise.Thanks
>
> =====
>
> Hi again Rahul,
>
> So in Tux Paint Config., under the "Languages" tab,
> see if the "Load System Fonts" option (on the right, in the
> section labeled "Fonts") is checked.  If it is, try un-checking it,
> then click "Apply" at the bottom.  Try launching Tux Paint again.
>
> If it was already unchecked, or changing it didn't help, it might
> be useful to get a copy of any errors that are being emitted by
> Tux Paint.
>
> In the folder where the Tux Paint EXE file is installed
> (e.g., ... ummm ... I'm not a Windows user, so bear with me ...
> "C:\Program Files (x86)\TuxPaint" I think?), look for files
> named "stderr.txt" and/or "stdout.txt".
>
> Feel free to paste the contents of them, or attach them to
> your email, in reply to this message.
>
> Thanks!
>
> -bill!
>
>
> On Mon, Nov 08, 2021 at 09:59:36PM -0800, Bill Kendrick wrote:
> > On Tue, Nov 09, 2021 at 11:01:24AM +0530, Rahul Agrawal wrote:
> > > Hi Team,
> > >
> > > I have Windows 10 installed on my laptop and have Tux Paint ver 0.9.26
> > > installed. When i try to launch Tuxpaint, nothing happens. I am not
> able to
> > > launch app. I hav tried launching using both Tuxpaint shortcut icon as
> well
> > > using TuxPaint.exe file under program Files folder. I dont get any
> error
> > > either after i launch.  Not sure whats happening.
> > >
> > > Can you please help what can i do?
> >
> > Hi Rahul, sorry to hear you're having trouble!  Is this the first time
> > you've used Tux Paint, or did you have an older version installed
> > previously?
> >
> > Did you make any configuration changes (e.g., using the Tux Paint Config.
> > tool that comes with TUx Paint)?
> >
> > Does Tux Paint launch _at all?_  i.e., does a window appear, and then
> > disappear when it crashes?  Or does nothing appear at all?
> >
> > If Tux Paint is configured to load system fonts, you might want to
> > try disabling it, in case there's a TrueType Font (TTF) that's
> > causing issues.
> >
> > Thanks in advance for any further details you can provide!
> >
> > --
> > -bill!
> > Sent from my computer
> >
> >
> > _______________________________________________
> > Tuxpaint-users mailing list
> > Tux...@li...
> > https://lists.sourceforge.net/lists/listinfo/tuxpaint-users
>
> --
> -bill!
> Sent from my computer
>


-- 
Regards,
*Rahul Agrawal*

Re: [Tuxpaint-users] Not able to open TuxPaint 0.9.26 on WIndows 10

From: Pere P. i C. <per...@gm...> - 2021-11-09 19:15:00

El dl. 08 de 11 de 2021 a les 22:34 -0800, en/na Bill Kendrick va escriure:
> Rahul responded to me off-list, so pasting it here :)
> 
> =====
> 
> 
> Thanks for your response. Regarding you queries:
> 
> This is the first time I have tried installing Tux Paint on my laptop and
> version is 0.9.26.

Which 0.9.26?
https://sourceforge.net/projects/tuxpaint/files/tuxpaint/0.9.26/
Please make sure you are trying with the newest 0.9.26-6
Did you try with the zip or with the installer? x86_64 or i686?


> When i click on Tux Paint icon, nothing happens, no window appears, no
> error message as if I havent clicked on anything.
> I tried opening TuxPaint config but haven't changed anything in
> window which opens.
> Also how do i know if its Tuxpaint is trying to load System fonts and how
> do i disable it if its causing issue.
> 
> 
> Please advise.Thanks
> 
> =====
> 
> Hi again Rahul,
> 
> So in Tux Paint Config., under the "Languages" tab,
> see if the "Load System Fonts" option (on the right, in the
> section labeled "Fonts") is checked.  If it is, try un-checking it,
> then click "Apply" at the bottom.  Try launching Tux Paint again.

Also in the Languages tab, please select any language, IIRC there was 
some 0.9.26-X release failing to start if language was set to 
system's default.



Another thing that could be interesting to explore is if your laptop
has a multiuser installation and the user that is trying to run Tux Paint 
has very low privileges.


HTH
Pere

Re: [Tuxpaint-users] Not able to open TuxPaint 0.9.26 on WIndows 10

From: Rahul A. <rah...@gm...> - 2021-11-11 10:21:53

Thanks Pere.  After i set Language to English instead of System default, I
was able to launch Tux Paint. However there is some problem with Menu and
window size. It doesnt display weel and menu items like Tools and Brushes
are getting chopped. I later found out that this is some already known
issue. Hoping to get it fixed soon as I have to work with window size of
800 * 600 or change my laptop display size to 100% which literl=ally makes
my laptop font non readable.

Thanks

On Wed, 10 Nov 2021 at 00:45, Pere Pujal i Carabantes <per...@gm...>
wrote:

> El dl. 08 de 11 de 2021 a les 22:34 -0800, en/na Bill Kendrick va escriure:
> > Rahul responded to me off-list, so pasting it here :)
> >
> > =====
> >
> >
> > Thanks for your response. Regarding you queries:
> >
> > This is the first time I have tried installing Tux Paint on my laptop and
> > version is 0.9.26.
>
> Which 0.9.26?
> https://sourceforge.net/projects/tuxpaint/files/tuxpaint/0.9.26/
> Please make sure you are trying with the newest 0.9.26-6
> Did you try with the zip or with the installer? x86_64 or i686?
>
>
> > When i click on Tux Paint icon, nothing happens, no window appears, no
> > error message as if I havent clicked on anything.
> > I tried opening TuxPaint config but haven't changed anything in
> > window which opens.
> > Also how do i know if its Tuxpaint is trying to load System fonts and how
> > do i disable it if its causing issue.
> >
> >
> > Please advise.Thanks
> >
> > =====
> >
> > Hi again Rahul,
> >
> > So in Tux Paint Config., under the "Languages" tab,
> > see if the "Load System Fonts" option (on the right, in the
> > section labeled "Fonts") is checked.  If it is, try un-checking it,
> > then click "Apply" at the bottom.  Try launching Tux Paint again.
>
> Also in the Languages tab, please select any language, IIRC there was
> some 0.9.26-X release failing to start if language was set to
> system's default.
>
>
>
> Another thing that could be interesting to explore is if your laptop
> has a multiuser installation and the user that is trying to run Tux Paint
> has very low privileges.
>
>
> HTH
> Pere
>
>
>
> _______________________________________________
> Tuxpaint-users mailing list
> Tux...@li...
> https://lists.sourceforge.net/lists/listinfo/tuxpaint-users
>


-- 
Regards,
*Rahul Agrawal*

Re: [Tuxpaint-users] Not able to open TuxPaint 0.9.26 on WIndows 10

From: Pere P. i C. <per...@gm...> - 2021-11-11 20:21:18

El dj. 11 de 11 de 2021 a les 15:51 +0530, en/na Rahul Agrawal va escriure:
> Thanks Pere.  After i set Language to English instead of System default, 
> I was able to launch Tux Paint. 

Hi Rahul, 
Are you using 0.9.26-6?
I ask because the crash with the system default language setting 
is supossed to be fixed in 0.9.26-6 and if it is not fixed we would 
want to know.


> However there is some problem with Menu and window size. 
> It doesnt display weel and menu items like Tools and Brushes are 
> getting chopped. I later found out that this is some already known issue. 
> Hoping to get it fixed soon as I have to work with window size of 800 * 600 
> or change my laptop display size to 100% which literl=ally makes my laptop 
> font non readable.

One workaround you could currently try is, all in tuxpaint-config:
Uncheck fullscreen and set the size of the window to the maximum size of your screen
then set Tux Paint to grab the mouse so it stays inside the Tux Paint window
and finally set the Tux Paint's button size to something bigger so 
you can read what is inside buttons.


HTH
Pere
> 
> Thanks
> 
> On Wed, 10 Nov 2021 at 00:45, Pere Pujal i Carabantes <per...@gm...> wrote:
> > El dl. 08 de 11 de 2021 a les 22:34 -0800, en/na Bill Kendrick va escriure:
> > > Rahul responded to me off-list, so pasting it here :)
> > > 
> > > =====
> > > 
> > > 
> > > Thanks for your response. Regarding you queries:
> > > 
> > > This is the first time I have tried installing Tux Paint on my laptop and
> > > version is 0.9.26.
> > 
> > Which 0.9.26?
> > https://sourceforge.net/projects/tuxpaint/files/tuxpaint/0.9.26/
> > Please make sure you are trying with the newest 0.9.26-6
> > Did you try with the zip or with the installer? x86_64 or i686?
> > 
> > 
> > > When i click on Tux Paint icon, nothing happens, no window appears, no
> > > error message as if I havent clicked on anything.
> > > I tried opening TuxPaint config but haven't changed anything in
> > > window which opens.
> > > Also how do i know if its Tuxpaint is trying to load System fonts and how
> > > do i disable it if its causing issue.
> > > 
> > > 
> > > Please advise.Thanks
> > > 
> > > =====
> > > 
> > > Hi again Rahul,
> > > 
> > > So in Tux Paint Config., under the "Languages" tab,
> > > see if the "Load System Fonts" option (on the right, in the
> > > section labeled "Fonts") is checked.  If it is, try un-checking it,
> > > then click "Apply" at the bottom.  Try launching Tux Paint again.
> > 
> > Also in the Languages tab, please select any language, IIRC there was 
> > some 0.9.26-X release failing to start if language was set to 
> > system's default.
> > 
> > 
> > 
> > Another thing that could be interesting to explore is if your laptop
> > has a multiuser installation and the user that is trying to run Tux Paint 
> > has very low privileges.
> > 
> > 
> > HTH
> > Pere
> > 
> > 
> > 
> > _______________________________________________
> > Tuxpaint-users mailing list
> > Tux...@li...
> > https://lists.sourceforge.net/lists/listinfo/tuxpaint-users
> 
> 
> _______________________________________________
> Tuxpaint-users mailing list
> Tux...@li...
> https://lists.sourceforge.net/lists/listinfo/tuxpaint-users