Re: [Tuxpaint-users] Not able to open TuxPaint 0.9.26 on WIndows 10

[Rahul A. <rah...@gm...>]

Hi Bill,

In Config window, Load System fonts option was already unchecked. Also
stderr.txt and stdout.txt files are both empty with 0 kb file.
Please see attached screenshots. Also please note i have already tried
uninstalling and installing TuxPaint again earlier to resolve this issue.

Thanks,
Rahul
[image: TuxPaintConfig.JPG][image: TuxErrLog.JPG]

On Tue, 9 Nov 2021 at 12:04, Bill Kendrick <nb...@so...> wrote:

>
> Rahul responded to me off-list, so pasting it here :)
>
> =====
>
>
> Thanks for your response. Regarding you queries:
>
> This is the first time I have tried installing Tux Paint on my laptop and
> version is 0.9.26.
> When i click on Tux Paint icon, nothing happens, no window appears, no
> error message as if I havent clicked on anything.
> I tried opening TuxPaint config but haven't changed anything in
> window which opens.
> Also how do i know if its Tuxpaint is trying to load System fonts and how
> do i disable it if its causing issue.
>
>
> Please advise.Thanks
>
> =====
>
> Hi again Rahul,
>
> So in Tux Paint Config., under the "Languages" tab,
> see if the "Load System Fonts" option (on the right, in the
> section labeled "Fonts") is checked.  If it is, try un-checking it,
> then click "Apply" at the bottom.  Try launching Tux Paint again.
>
> If it was already unchecked, or changing it didn't help, it might
> be useful to get a copy of any errors that are being emitted by
> Tux Paint.
>
> In the folder where the Tux Paint EXE file is installed
> (e.g., ... ummm ... I'm not a Windows user, so bear with me ...
> "C:\Program Files (x86)\TuxPaint" I think?), look for files
> named "stderr.txt" and/or "stdout.txt".
>
> Feel free to paste the contents of them, or attach them to
> your email, in reply to this message.
>
> Thanks!
>
> -bill!
>
>
> On Mon, Nov 08, 2021 at 09:59:36PM -0800, Bill Kendrick wrote:
> > On Tue, Nov 09, 2021 at 11:01:24AM +0530, Rahul Agrawal wrote:
> > > Hi Team,
> > >
> > > I have Windows 10 installed on my laptop and have Tux Paint ver 0.9.26
> > > installed. When i try to launch Tuxpaint, nothing happens. I am not
> able to
> > > launch app. I hav tried launching using both Tuxpaint shortcut icon as
> well
> > > using TuxPaint.exe file under program Files folder. I dont get any
> error
> > > either after i launch.  Not sure whats happening.
> > >
> > > Can you please help what can i do?
> >
> > Hi Rahul, sorry to hear you're having trouble!  Is this the first time
> > you've used Tux Paint, or did you have an older version installed
> > previously?
> >
> > Did you make any configuration changes (e.g., using the Tux Paint Config.
> > tool that comes with TUx Paint)?
> >
> > Does Tux Paint launch _at all?_  i.e., does a window appear, and then
> > disappear when it crashes?  Or does nothing appear at all?
> >
> > If Tux Paint is configured to load system fonts, you might want to
> > try disabling it, in case there's a TrueType Font (TTF) that's
> > causing issues.
> >
> > Thanks in advance for any further details you can provide!
> >
> > --
> > -bill!
> > Sent from my computer
> >
> >
> > _______________________________________________
> > Tuxpaint-users mailing list
> > Tux...@li...
> > https://lists.sourceforge.net/lists/listinfo/tuxpaint-users
>
> --
> -bill!
> Sent from my computer
>


-- 
Regards,
*Rahul Agrawal*