Re: [Tuxpaint-users] Not able to open TuxPaint 0.9.26 on WIndows 10

[Bill K. <nb...@so...>]

Rahul responded to me off-list, so pasting it here :)

=====


Thanks for your response. Regarding you queries:

This is the first time I have tried installing Tux Paint on my laptop and
version is 0.9.26.
When i click on Tux Paint icon, nothing happens, no window appears, no
error message as if I havent clicked on anything.
I tried opening TuxPaint config but haven't changed anything in
window which opens.
Also how do i know if its Tuxpaint is trying to load System fonts and how
do i disable it if its causing issue.


Please advise.Thanks

=====

Hi again Rahul,

So in Tux Paint Config., under the "Languages" tab,
see if the "Load System Fonts" option (on the right, in the
section labeled "Fonts") is checked.  If it is, try un-checking it,
then click "Apply" at the bottom.  Try launching Tux Paint again.

If it was already unchecked, or changing it didn't help, it might
be useful to get a copy of any errors that are being emitted by
Tux Paint.

In the folder where the Tux Paint EXE file is installed
(e.g., ... ummm ... I'm not a Windows user, so bear with me ...
"C:\Program Files (x86)\TuxPaint" I think?), look for files
named "stderr.txt" and/or "stdout.txt".

Feel free to paste the contents of them, or attach them to
your email, in reply to this message.

Thanks!

-bill!


On Mon, Nov 08, 2021 at 09:59:36PM -0800, Bill Kendrick wrote:
> On Tue, Nov 09, 2021 at 11:01:24AM +0530, Rahul Agrawal wrote:
> > Hi Team,
> > 
> > I have Windows 10 installed on my laptop and have Tux Paint ver 0.9.26
> > installed. When i try to launch Tuxpaint, nothing happens. I am not able to
> > launch app. I hav tried launching using both Tuxpaint shortcut icon as well
> > using TuxPaint.exe file under program Files folder. I dont get any error
> > either after i launch.  Not sure whats happening.
> > 
> > Can you please help what can i do?
> 
> Hi Rahul, sorry to hear you're having trouble!  Is this the first time
> you've used Tux Paint, or did you have an older version installed
> previously?
> 
> Did you make any configuration changes (e.g., using the Tux Paint Config.
> tool that comes with TUx Paint)?
> 
> Does Tux Paint launch _at all?_  i.e., does a window appear, and then
> disappear when it crashes?  Or does nothing appear at all?
> 
> If Tux Paint is configured to load system fonts, you might want to
> try disabling it, in case there's a TrueType Font (TTF) that's
> causing issues.
> 
> Thanks in advance for any further details you can provide!
> 
> -- 
> -bill!
> Sent from my computer
> 
> 
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-- 
-bill!
Sent from my computer