Re: [Tuxpaint-users] Problems Saving File

[Bill K. <nb...@so...>]

Hi Bruce - you posted this from a non-subscribed address, so it got
held for moderation by the mailing list software.  I approved the post,
but if you're not actually subscribed, you won't see people's responses
unless they specifically Cc you (as I have done here).

(See: http://www.tuxpaint.org/lists/ for a link to subscribe.)


On Sun, Jan 24, 2010 at 05:27:58PM -0800, Bruce E Lithgow wrote:
>    My 4th grade daughter's teacher has the class working on a project using
>    Tux Paint.  We downloaded it today, but, for the life of us, have been
>    unable to get it to save my daughter's project.  When we hit "save," I see
>    what looks like an error message underneath the color palette stating
>    "Couldn't open data/starters/worldmap_japan-back.png."

I've seen this reported twice.  Once via a bug report at SourceForge.net:

  http://sourceforge.net/tracker/index.php?func=detail&aid=2765872&group_id=66938&atid=516295

and once via email (which I pasted as a comment into that bug report;
the comment is dated: 2009-08-04 16:01)

I also see that henry taylor replied to your post, and said he's
noticed the same thing at times.  The report was for 0.9.20, but Bruce, it
sounds like you just downloaded Tux Paint, so you probably have 0.9.21.

Bruce & Henry - please try running Tux Paint (in windowed mode, so you can
easily do other tasks) and see if you can generate that error.
When it happens, go into your C:\Program Files\TuxPaint\ folder and
look for files named "stderr.txt" and/or "stdout.txt".  If they're there,
open them (e.g., in Notepad) and cut-n-paste their contents in an email
(just reply to this mailing list message).

Also, can you make sure you've got the error message exactly right?
(In the SourceForge.net bug, the original bug report was
"Couldn't open...", but the email I pasted was "Couldn't save...".
Looking in the source-code, I see a few "Couldn't save..." messages,
but they aren't precisely in the form mentioned in the bug report comment.
I don't see ANY references to "Couldn't open..." messages.)

Feel free to take a screenshot and send it to me (privately) as an
attachment.  Or, attach it to that bug!  (You might need a SourceForge.net
account to do that, I don't remember.)


>    Just to walk through the problem, when we hit "Save" (the sixth icon down
>    on the right underneath the "Tools" double column on the far left), we
>    then see a message box that says "Replace the picture with your changes? 
>    Yes, replace the old one!  No, save a new file!"  Regardless of the
>    selection we make, we see the error message noted above.  And, after
>    making the selection, we see no saved file anywhere to open.

That's bad, I'm very sorry! :(


>    Also, the Tools double column on the left does not list any "cache" or
>    such place to even retrieve a saved file.  The bottom two tools are
>    "Print" and "Quit."  What are we doing wrong here?  She needs to get
>    something saved to a thumb drive by tomorrow night (it is now Sunday,
>    January 24), and we have been unable to get this done.  Thanks.

There's an "Open" button.  However, if you have no saved images yet,
it will immediately pop up a notification.

It looks more-or-less like this:

  http://tuxpaint.org/screenshots/showshot.php3?which=10

(that's from a VERY old version ;) )


Thanks in advance for any further details you can send!

-- 
-bill!
Sent from my computer