Please update the DirectX/OpenGL drivers of your computer graphics card

An interior design application to draw house plans & arrange furniture

Brought to you by: puybaret, space-mushrooms

#878 Please update the DirectX/OpenGL drivers of your computer graphics card

Milestone: v_6.x

Status: closed

Owner: nobody

Labels: None

Priority: 1

Updated: 2021-12-20

Created: 2019-03-11

Creator: Thiên Nguyễn Phong

Private: No

"Sweet Home 3D will exit now because of a fatal error in the 3D rendering system of you computer. Please update the DirectX/OpenGL drivers of your computer graphics card."
Help me fix this error, please!

Discussion

Jorge Vila - 2019-03-14

I have the same error, the previous version worked 100%, after I upgraded I can no longer open the old files, the walls look just like lines and other errors. If it worked in the previous version it can not be problem with the 3D drivers of video card

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Emmanuel Puybaret - 2019-03-14

If you use Windows 64 bit, you should run the installer again and select the 32 bit architecture option in the screen installer folder.

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Jorge Vila - 2019-03-14

Yes, my windows is SEVEN 64 bits, i installaed again but in 32 bits mode, and work fine

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Emmanuel Puybaret - 2019-03-14

Thanks for your feedback :-)

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Thiên Nguyễn Phong - 2019-03-15

SSadly for me, I did it that way and I got into new trouble again:
"Unable to create DirectX D3D context. Neither Hardware and Software Renderer are available. Please update your video card drivers and get the latest DirectX available at http:/microsoft.com/directX "

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Emmanuel Puybaret - 2019-03-21

Could you try to install the program in 32 bit again and copy the file SweetHome3D.l4j.ini (sourceforge.net) in Sweet Home 3D installation folder to run the program with DirectX rather than OpenGL?

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- Thiên Nguyễn Phong - 2019-03-23
  
  Thank you very much! I change to used win 10 and all trouble had gone.
  
  Last edit: Emmanuel Puybaret 2019-03-23
  
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Emmanuel Puybaret - 2019-03-23

status: open --> closed
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Rom Albuquerque - 2021-12-20

Hi there. I've just purchased this program and I'm also having the same problem.
I'm running on windows xp 32bits. I've upgraded my DirectX drivers and that didn't work, the same error message persists.
I'm using a tiny gatweay laptop with 2GB of physical RAM.
Do I need to edit this SweetHome3D.l4j.ini file in order to use DirectX only and not be dependent on OpenGL ?
Based on the thread above related to this problem, the application only works on windows 7 and higher ?
Your response is greatly appreciated..
Many thanks.
Rom..

Last edit: Rom Albuquerque 2021-12-20

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