#684 Display Corrupted

v_5.x
open
None
1
2016-11-17
2016-06-30
No

SweetHome3D has started corrupting the display in the window. For example, the furniture catalog windows is also displaying in the plan window, parts of the main widows are displaying in the Import Furniture window, menu's are messed up.

Basically it has become unusable.

I have tried re-installing, but it made no difference. I'm loath to uninstall in case I lose my plan.

1 Attachments

Discussion

  • Emmanuel Puybaret

    It's probably an issue in the video driver.
    Try using the 32 bit version with Java Web Start and DirectX (see FAQ).

     
  • Daniel Fioravanti

    Same here.
    Win 7 ultimate, R9 270 powercollor.

     
  • Emmanuel Puybaret

    Richard or Daniel, did you try the solution I proposed?

     
  • Richard Charrington

    Yes, it didn't help. I ended up uninstalling then installing again and now have a new problem in that it won't load up one of my plans.

     
  • Daniel Fioravanti

    Same here again. It did't help and it disabled the 3d preview, I can still open my old projects though.

     
  • Daniel Fioravanti

    Tried the 5.1 version with no sucess.

     
  • Daniel Fioravanti

    Foud a "solution", if I can call it that. The latest version that worked is 3.4!!! I'm not sure how much features I'm losing because of this, but such an old version... I bet is a lot.

     
  • Belini Fagundes de Mello

    I have the same issue.
    Sweet Home 5.2a
    My System: Windows 10 Enterprise 64 bits, 16GB DDR4, I7-6700, nvidia GTX 970 - Driver 372.90

     
    Last edit: Belini Fagundes de Mello 2016-09-26
  • Richard Charrington

    Is that it then?

    No more input from devs?

     
  • Emmanuel Puybaret

    There are no devs, only one developer.
    I proposed a solution that some users reported it worked. At the moment I have no other solution in mind. It must be an issue in your driver. I dream that Sweet Home 3D can work everywhere, but like for many other 3D programs, I must admit that this goal seems unreachable.

     
  • Emmanuel Puybaret

    By the way, Richard, you're not very helpful. You didn't even describe your system and the versions you use.

     
  • Richard Charrington

    Thanks for the replies Emmanuel.

    I am running v5.2a and my PC configuration is exactly the same as Belini Fagundes de Mello's.

    I can imagine it's a nightmare trying to get it working for all configurations, on different platforms and in different languages. Good luck with that.

    I'll try reverting back to v3.4 as Daniel Fioravanti suggested, but I'm not confident that even that version will read the currently unreadable plan.

     
  • Belini Fagundes de Mello

    This screen corruption problem occurs suddenly. And no need to make any excepecional operation, just the simple movement of the mouse causes it. Sometimes it can take 1 or 2 minutes to experience the problem.
    Updated driver for the 373.06 and the problem continues.
    Look the Att.

     
  • Emmanuel Puybaret

    Please try the version 5.3 beta 7 available here. It comes with a new version of Java3D that could fix your issue.

     
  • Emmanuel Puybaret

    Version 5.3 was released yesterday. Could you try it please?

     

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