#1149 Can't read imported 3D models

[Julien Pellegry]

Hi,

I was using the free Sweet Home 3D v5.x.x for a while and since i was very happy with the software I recently decided to upgraded to the paid Mac App store version to support your work.

But with with newer version, I'm unable to import any new furnitures that i was able to import in the older v5 of Sweet Home 3D

I instantly get a "Couldn't read the model. Please choose new model." message as soon as I drag the model in the window. (see screenshot)

Thank you for your help

Config : Mac OS 13.0.1 / Sweet Home 3D v7.0.7 Mac App Store

[Emmanuel Puybaret]

Depending on where you stored the imported model, you may ensure that Full Disk Access is granted to Sweet Home 3D in the Privacy tab of Security & Privacy panel of System Preferences. Is it the case?

[Julien Pellegry]

Sweet Home 3D wasn't on the list for the full Disk Acces.
I added it and relaunch but still got the same message.

I also try to mode the model from my download fole to my desktop without any further success

[Emmanuel Puybaret]

Did you try to import a ZIP file as indicated in the screenshot and in the FAQ How can I import 3D models in OBJ, DAE or 3DS format with the Mac App Store version of Sweet Home 3D?

[Julien Pellegry]

Indeed it work that way !
Sorry I didn't read the instructions on top, i was so used to successfully drag and drop any 3d files in the previous version that i didn't notice this subtle change.
Thank you for your help

[Emmanuel Puybaret]

Thanks for your feedback :)