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#862 Outlook Tool Bar Problem w/"Junk Suspects"

open
nobody
Outlook (523)
5
2007-08-09
2007-08-09
amb_gala
No

I've installed, uninstalled and re-installed spam bayes on my new laptop trying to follow the troubleshooting for the problems already reported with Outlook toolbars. I'm still having trouble...I can't "Delete as Spam" messages that are automatically sent to the "Junk Suspects" folder. I can "Delete as Spam" from the Inbox and other folders. I'm using Vista, the newest version of SpamBayes and Microsoft Office 2003. My log files is attached.

Thanks in advance for any help you can give!

Discussion

  • amb_gala

    amb_gala - 2007-08-09

    Log File

     
    spambay_logfile_08_2007.txt

  • Mark Hammond

    Mark Hammond - 2007-08-10

    Logged In: YES
    user_id=14198
    Originator: NO

    Unfortunately the logs don't show anything wrong at all. It reflects that you attempted to move the item multiple times, and that the training of the item worked OK - but for some reason the 'move' didn't work. Does this happen for all items? In the short term, I guess you can move them manually. Sorry I can't be more help.

     

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