Re: [Seeks-users] Not easy to find how to make a bug report

[Emmanuel B. <ebe...@se...>]

Hey Bastien,

Thanks for taking the time of reporting these issues.

Having an easier / faster way of reporting bugs would be a plus.

After discussion with other developpers on IRC, it seems that the redmine
will remain as it is, requiring registration. The reason is that many reported
'bugs' are not. Mostly they are configuration problems.

I would favor a user space such as a forum where the problems could be exposed.
When issues are true bugs and recognized as such by developpers, they'd make it
to the redmine. A contributor suggested to use a sub-project to the existing 
redmine for this purpose. This redmine project would be open with no registration
required. After discussion / review, 'true' bugs would be simply 'moved' to the 
main development redmine project.

Note that as of today no user has been denied a registration to the main development
redmine project.

Let us know what you think of the solution above,

Em.

On Sun, Feb 20, 2011 at 12:17:31PM +0100, Bastien wrote:
> Hi there,
> 
> it's not easy to discover how to make a bug report.
> 
> 1. I went on the webpage, searched "bug", found the link at the bottom,
>    followed it, then had to follow another link to the redmine... which
>    doesn't let me report anything.  Room for improvement:
> 
>    1) don't burry the "bug" link
>    2) link it to something one can use *directly*
> 
>    E.g. http://redmine.seeks-project.info/projects/seeks/issues/new
>    rather than http://redmine.seeks-project.info/projects/seeks/issues/
> 
> 2. The README advertizes http://.../projects/seeks/issues/new but one
>    cannot submit an issue until registered (!)
> 
> Let's make it more easy to report bugs!
> 
> (Actually, I'm now using this list for archive purposes, but I'm unsure
> whether it's the right place for such consideration -- let me know.)
> 
> Best,
> 
> -- 
>  Bastien