We want to use SEB out from our LMS system.
When we use a none firefox browser like Chrome or IE to login into LMS and launch then from there the exam in the SEB browser, everything works fine.
But if we login into LMS with Firefox and want to launch the exam in SEB, it will not work, because SEB will first kill the firefox.exe process.
SEB shows the message: 'The process below are running, they need to be closed before starting the exam. ...'
In our situation it's not allowed to close the LMS session, because then the user has to start after the SEB session again the LMS session.
Why is SEB not start new firefox process for the own SEB session?
It's allowed to run more then one firefox process - also with different configuration (at least in windows).
That's the only way to solve that.
The question is if it's possible to access windows of the already running Firefox instance or not. Since SEB 2.2.1 this security issue actually should be fixed, therefore we probably could allow having a Firefox instance already running by default. But this would first need to be thorougly tested and didn't had first priority. If your workaround is working, then that's a good solution for now.
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I am facing issue, Whenever i run the SAFE EXAM BROWSER application version"SEB_3.0.1.163" this error occurs "SEB failed to start a new session! please consult log files for more information"
Please always open a new thread if you have a new question / problem. The reason why no new session can be started is to be found in the log file %LocalAppData%\SafeExamBrowser\Logs\...Runtime.log.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
As already explained above, open the log file of the runtime and check what the actual error is. All log files can be found under %LocalAppData%\SafeExamBrowser\Logs (just paste the path in Windows explorer).
Last edit: Damian Büchel 2020-10-26
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
We want to use SEB out from our LMS system.
When we use a none firefox browser like Chrome or IE to login into LMS and launch then from there the exam in the SEB browser, everything works fine.
But if we login into LMS with Firefox and want to launch the exam in SEB, it will not work, because SEB will first kill the firefox.exe process.
SEB shows the message: 'The process below are running, they need to be closed before starting the exam. ...'
In our situation it's not allowed to close the LMS session, because then the user has to start after the SEB session again the LMS session.
Why is SEB not start new firefox process for the own SEB session?
It's allowed to run more then one firefox process - also with different configuration (at least in windows).
That's the only way to solve that.
Our environment:
OS: Window 8.1 Enterprise
Firefox: 63.0.1 (64-bit)
* SEB 2.2.2
You could just start SEB first, then log into your LMS system (within SEB). Please refer to our user manual for typical use cases with SEB & an LMS:
https://safeexambrowser.org/presentations/HowTo_SEB2.0.pdf
https://safeexambrowser.org/windows/win_usermanual_en.html
I found a solution to launch SEB Browser out from Firefox:
Just set to 'Allow running in background' for firefox.
The question is if it's possible to access windows of the already running Firefox instance or not. Since SEB 2.2.1 this security issue actually should be fixed, therefore we probably could allow having a Firefox instance already running by default. But this would first need to be thorougly tested and didn't had first priority. If your workaround is working, then that's a good solution for now.
I am facing issue, Whenever i run the SAFE EXAM BROWSER application version"SEB_3.0.1.163" this error occurs "SEB failed to start a new session! please consult log files for more information"
Please always open a new thread if you have a new question / problem. The reason why no new session can be started is to be found in the log file
%LocalAppData%\SafeExamBrowser\Logs\...Runtime.log.i get the msg saying seb failed to load new session please consult log files? whay to do i have an exam tomorrow pls help
i get the msg saying seb failed to load new session please consult log files? whay to do i have an exam tomorrow pls help
As already explained above, open the log file of the runtime and check what the actual error is. All log files can be found under
%LocalAppData%\SafeExamBrowser\Logs(just paste the path in Windows explorer).Last edit: Damian Büchel 2020-10-26
how can i restart seb ?