Menu

#101 "synaptics" module missing, causing xorg not to start

closed
nobody
1
Q4OS 3.x
2019-12-02
2019-11-21
Anonymous
No

When I put a copy of Q4OS Trinity Live 3.9 on a USB stick and booted in, it took quite a while until I got kicked off to the command line, checking xorg logs reveal that the trackpad on my laptop is the problem, saying that the synaptics module is missing.

Discussion

  • Anonymous

    Anonymous - 2019-11-22

    Here are my tdm.log and Xorg.0.log files.

     
  • Q4OS Team

    Q4OS Team - 2019-11-22
    • status: open --> accepted
    • Severity: --> 1
     
  • Anonymous

    Anonymous - 2019-11-27

    On the other note the laptop has issues with Linux 4.x and Xorg, the TDM log tells me that it was taking so long to start Xorg that it even timed out.

     
  • Q4OS Team

    Q4OS Team - 2019-11-28

    Please try to install Synaptics driver:
    $ sudo apt install xserver-xorg-input-synaptics
    reboot and post a result.

     
    • Anonymous

      Anonymous - 2019-11-28

      Sorry I can't install Q4OS Trinity 3.9 using the Live image, because of the fact that my laptop has issues with Kernel 4.x making Xorg very slow, and the fact I can't boot into the desktop

       
  • Q4OS Team

    Q4OS Team - 2019-11-28

    You only need the command line, no Xorg required. You could try to install Q4OS from the install CD and then to run in Q4OS terminal:
    $ sudo apt update
    $ sudo apt install xserver-xorg-input-synaptics
    and reboot. We are not able to reproduce the issue, so we would appreciate a report in order to investigate it.

    EDIT: Edited as the live CD is unusable for installation.

     

    Last edit: Q4OS Team 2019-11-28
    • Anonymous

      Anonymous - 2019-11-29

      I have installed Q4OS using the install image, I had to install latest kernel from backports and I installed the synaptics driver.

       
      • Q4OS Team

        Q4OS Team - 2019-11-29

        Does desktop start correctly after backports kenel installing ? Or does it start after the synaptics driver installation ? Would you provide Xorg.log please ?

         
        • Anonymous

          Anonymous - 2019-11-30

          It starts up after installing backports, because the laptop had issues running Debian 10 when it was in testing due to kernel version being a 4.x one, and TDM just straight up kills Xorg when it takes so long to start up.

           
  • Q4OS Team

    Q4OS Team - 2019-11-30

    Thanks, so missing Synaptics module doesn't seem to be the culprit, more likely a kernel video driver.

     
  • Q4OS Team

    Q4OS Team - 2019-12-02

    Closing this bug, as it's most likely not related to Synaptics driver as specified in the OP. You can opend a new bug, if relevant. A brief hardware specification is needed in such case.

     
  • Q4OS Team

    Q4OS Team - 2019-12-02
    • status: accepted --> closed
     

Anonymous
Anonymous

Add attachments
Cancel





Auth0 Logo