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#6 HelpDesk Feature

open
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4
2002-03-16
2002-01-03
Jeff Martin
No

I'd love to see a helpdesk feature tied in to the
system. Especially one that could check a pop account
for new trouble tickets.

I'm using this one found at

http://www.inetflex.com/opensource/

because it was the only one I could install (newbie)
that was able to check a pop account.

I've looked at systems like IRM but I like the style
of yours better.

thanks for the great software

Discussion

  • David J Edery

    David J Edery - 2002-03-16

    Logged In: YES
    user_id=144200

    Sounds like a good idea. Anything you would like to see
    specifically in such a helpdesk feature (aside from the pop
    account item?)

     
  • David J Edery

    David J Edery - 2002-03-16
    • priority: 5 --> 4
    • assigned_to: nobody --> djedery
     

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