For SRFax, I guess the most secure eFax solution is to use their
proprietary client downloader program that connects directly to their
server in BC and saves the faxes into a predetermined local folder.
https://www.srfax.com/more/utilities-tools/srfax-downloader/
That would be more secure than getting a PDF by email, even if their BC
server is connecting to my ISP's server located in Montreal.
There may be a few unknown hops between BC and me ;-(
On Mon, Mar 11, 2024 at 11:19 PM Gyula Voros <ma...@dr...> wrote:
> True - but very few people actually use fax machines any more. It's all
> Internet based fax solutions, which one must be very careful about using
> properly to not destroy this end-to-end security.
>
> The number of offices I have seen that have an internet fax service,
> configured to EMAIL them the faxes they receive as PDF attachments, or fax
> outbound by sending the scanned PHI as an email attachment - boggles the
> mind. *facepalm*
>
>
> --
> Gyula Voros, MD, CCFP, FCFP (he/him)
> Assistant Clinical Professor, Department of Family Medicine, McMaster
> University
>
>
> On Mon, 11 Mar 2024 at 20:16, John Robertson <joh...@sh...>
> wrote:
>
>> WRT fax vs email security :
>>
>> Is Fax More Secure than Email? Fax is more secure than email, in many
>> regards. The main thing that can make fax more secure than email is the
>> limited exposure to the internet and internet connected devices. Fax
>> machines communicate through phone lines, which are harder to access than
>> public internet connections.Sep 29, 2023
>>
>> On Mon., Mar. 11, 2024, 16:59 Gyula Voros, <ma...@dr...> wrote:
>>
>>> The biggest limitation is usually that both the sender and recipient
>>> must be using the same system! (e.g. PGP, etc). Unless you're emailing a
>>> journalist used to receiving whistleblower information - your recipient
>>> probably isn't using any significant encryption.
>>>
>>> The practical solution to this is rather straightforward for
>>> patient messaging - host it on your server (on-site or more commonly rented
>>> from a third party like Ocean etc) and send patients a plain e-mail telling
>>> them they have a message, with instructions to log in to the server
>>> (authenticating with something NOT in the e-mail and in theory secure to
>>> the patient) to retrieve it.
>>>
>>> Unfortunately this isn't practical for external consultants - so we're
>>> back to faxing them PHI; or e-mailing them (or switchboard) with our phone
>>> #s and having them call us.
>>>
>>> (Or sticking within our electronic silos - hospital e-mail or eConsult
>>> for example).
>>>
>>> If someone has a more elegant solution - would love to hear it!
>>>
>>> --
>>> Gyula Voros, MD, CCFP, FCFP (he/him)
>>> Assistant Clinical Professor, Department of Family Medicine, McMaster
>>> University
>>>
>>>
>>> On Mon, 11 Mar 2024 at 19:42, Eugene Robertus <rob...@ro...>
>>> wrote:
>>>
>>>> Gyula, very nice points.
>>>>
>>>> We resorted to PGP encryption, which is very-well integrated in Canary
>>>> email client for mobili devices, and on Desktop Thunderbird client. This
>>>> allows you to ensure 100% end-to-end encryption. It can even work in Gmail
>>>> web interface (a plugin required).
>>>>
>>>> Having said that, this way of emailing requires some configuration and
>>>> I only set it to those who are really concerned about security and are
>>>> willing to accept limitations.
>>>>
>>>> Today, with wide use of cloud-based email services, like Google, use of
>>>> encrypted email breaks convenience - encrypted emails cannot be read by
>>>> Google, so it cannot index them, and you cannot search the content. Some
>>>> find it a massive roadblock to encryption adoption, choosing either accept
>>>> the risks or avoid email for sensitive data altogether.
>>>>
>>>> Sorry, my 2 cents...
>>>> Eugene
>>>>
>>>> On 3/11/2024 7:13 PM, Gyula Voros wrote:
>>>>
>>>> Adrian, correct me if I'm wrong, but that's basically only for internal
>>>> e-mails (i.e. between other people on your server). The minute you send
>>>> e-mail to another domain it crosses the internet without encryption,
>>>> therefore you cannot safely include PHI in the e-mail (except maybe as an
>>>> encrypted attachment with the key/password shared via other channels).
>>>>
>>>> I know gmail has an encryption option where you need to for example
>>>> text a code to a second device to decrypt the e-mail, but not sure how
>>>> widely implemented such protocols are nor how robust the security.
>>>>
>>>> I use our hospital-based e-mail to send secure e-mail messages to
>>>> specialists. SigMail is also an option with some uptake. Unfortunately
>>>> nobody uses PGP which has been around for decades (admittedly, none of
>>>> the major providers implemented it seamlessly so it's hard for the
>>>> end-user). The problem with all of these is that they are siloed - you can
>>>> only safely message people within the silo (and you don't always get a
>>>> warning when sending mail outside).
>>>>
>>>> E-mail was just not designed as a secure technology from the beginning
>>>> and I'm not aware of any widely adopted grafted-on hack that would allow
>>>> what is required by PHIPA (i.e. sending a message that can ONLY be read by
>>>> the intended recipient(s) and nobody else).
>>>>
>>>> The fact that fax (especially as usually implemented over the Internet)
>>>> - which we all use dozens if not hundreds of times daily - has all the same
>>>> problems is beyond the scope of my rant, lol.
>>>>
>>>>
>>>> --
>>>> Gyula Voros, MD, CCFP, FCFP (he/him)
>>>> Assistant Clinical Professor, Department of Family Medicine, McMaster
>>>> University
>>>>
>>>>
>>>> On Mon, 11 Mar 2024 at 18:56, Adrian Starzynski <ad...@ad...> wrote:
>>>>
>>>>> PIPEDA/PHIPA etc. compliant email = email server in the office.
>>>>> I install them. For example, Synology NAS comes with 5 included
>>>>> MailPlus licenses (perpetual) but you can buy more for one-time cost (about
>>>>> $50-60 each, sold in packages of 5 I believe). It has 90% of the Office365
>>>>> features, no monthly costs for email, and you get data control. You can
>>>>> also transfer the licenses from one Synology to another in case you
>>>>> upgrade/switch.
>>>>>
>>>>> --
>>>>> Adrian Starzynski
>>>>> ------------------------------
>>>>> *From:* Ahmed Omar via OSCARmcmaster-advanced-users <
>>>>> osc...@li...>
>>>>> *Sent:* March 11, 2024 5:53 PM
>>>>> *To:* osc...@li... <
>>>>> osc...@li...>
>>>>> *Cc:* Ahmed Omar <ah...@ya...>
>>>>> *Subject:* [OSCAR-advanced-users] Secure HIPPA/PHIPA Compliant email
>>>>> suggestions
>>>>>
>>>>> Hello Everyone,
>>>>>
>>>>> I trust this email finds you well. I'm reaching out with a query that
>>>>> might not directly relate to OSCAR but is crucial nonetheless.
>>>>>
>>>>> Could anyone recommend a standard email service that complies with
>>>>> HIPAA/PHIPA regulations, particularly one recognized in Canada
>>>>> and/or Ontario? I'm not referring to patient messaging but rather regular
>>>>> email, akin to the now-defunct Ontario One-Mail service.
>>>>>
>>>>> While researching, I came across ProtonMail, which appears promising
>>>>> and HIPAA compliant. However, I'm unsure about its applicability in Canada
>>>>> given that it's a non-Canadian service.
>>>>>
>>>>> Your insights and recommendations would be greatly appreciated.
>>>>>
>>>>> Thank you kindly for your assistance.
>>>>>
>>>>> Warm regards,
>>>>>
>>>>> Ahmed Omar
>>>>>
>>>>> _______________________________________________
>>>>> OSCARmcmaster-advanced-users mailing list
>>>>> OSC...@li...
>>>>>
>>>>> https://lists.sourceforge.net/lists/listinfo/oscarmcmaster-advanced-users
>>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> OSCARmcmaster-advanced-users mailing lis...@li...://lists.sourceforge.net/lists/listinfo/oscarmcmaster-advanced-users
>>>>
>>>>
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>>>>
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