At least for patients, we use Cortico and they can email us back if any
questions, notifying them it's unencrypted.
On Mon, Mar 11, 2024, 7:59 PM Gyula Voros <ma...@dr...> wrote:
> The biggest limitation is usually that both the sender and recipient must
> be using the same system! (e.g. PGP, etc). Unless you're emailing a
> journalist used to receiving whistleblower information - your recipient
> probably isn't using any significant encryption.
>
> The practical solution to this is rather straightforward for
> patient messaging - host it on your server (on-site or more commonly rented
> from a third party like Ocean etc) and send patients a plain e-mail telling
> them they have a message, with instructions to log in to the server
> (authenticating with something NOT in the e-mail and in theory secure to
> the patient) to retrieve it.
>
> Unfortunately this isn't practical for external consultants - so we're
> back to faxing them PHI; or e-mailing them (or switchboard) with our phone
> #s and having them call us.
>
> (Or sticking within our electronic silos - hospital e-mail or eConsult for
> example).
>
> If someone has a more elegant solution - would love to hear it!
>
> --
> Gyula Voros, MD, CCFP, FCFP (he/him)
> Assistant Clinical Professor, Department of Family Medicine, McMaster
> University
>
>
> On Mon, 11 Mar 2024 at 19:42, Eugene Robertus <rob...@ro...> wrote:
>
>> Gyula, very nice points.
>>
>> We resorted to PGP encryption, which is very-well integrated in Canary
>> email client for mobili devices, and on Desktop Thunderbird client. This
>> allows you to ensure 100% end-to-end encryption. It can even work in Gmail
>> web interface (a plugin required).
>>
>> Having said that, this way of emailing requires some configuration and I
>> only set it to those who are really concerned about security and are
>> willing to accept limitations.
>>
>> Today, with wide use of cloud-based email services, like Google, use of
>> encrypted email breaks convenience - encrypted emails cannot be read by
>> Google, so it cannot index them, and you cannot search the content. Some
>> find it a massive roadblock to encryption adoption, choosing either accept
>> the risks or avoid email for sensitive data altogether.
>>
>> Sorry, my 2 cents...
>> Eugene
>>
>> On 3/11/2024 7:13 PM, Gyula Voros wrote:
>>
>> Adrian, correct me if I'm wrong, but that's basically only for internal
>> e-mails (i.e. between other people on your server). The minute you send
>> e-mail to another domain it crosses the internet without encryption,
>> therefore you cannot safely include PHI in the e-mail (except maybe as an
>> encrypted attachment with the key/password shared via other channels).
>>
>> I know gmail has an encryption option where you need to for example text
>> a code to a second device to decrypt the e-mail, but not sure how widely
>> implemented such protocols are nor how robust the security.
>>
>> I use our hospital-based e-mail to send secure e-mail messages to
>> specialists. SigMail is also an option with some uptake. Unfortunately
>> nobody uses PGP which has been around for decades (admittedly, none of
>> the major providers implemented it seamlessly so it's hard for the
>> end-user). The problem with all of these is that they are siloed - you can
>> only safely message people within the silo (and you don't always get a
>> warning when sending mail outside).
>>
>> E-mail was just not designed as a secure technology from the beginning
>> and I'm not aware of any widely adopted grafted-on hack that would allow
>> what is required by PHIPA (i.e. sending a message that can ONLY be read by
>> the intended recipient(s) and nobody else).
>>
>> The fact that fax (especially as usually implemented over the Internet) -
>> which we all use dozens if not hundreds of times daily - has all the same
>> problems is beyond the scope of my rant, lol.
>>
>>
>> --
>> Gyula Voros, MD, CCFP, FCFP (he/him)
>> Assistant Clinical Professor, Department of Family Medicine, McMaster
>> University
>>
>>
>> On Mon, 11 Mar 2024 at 18:56, Adrian Starzynski <ad...@ad...> wrote:
>>
>>> PIPEDA/PHIPA etc. compliant email = email server in the office.
>>> I install them. For example, Synology NAS comes with 5 included MailPlus
>>> licenses (perpetual) but you can buy more for one-time cost (about $50-60
>>> each, sold in packages of 5 I believe). It has 90% of the Office365
>>> features, no monthly costs for email, and you get data control. You can
>>> also transfer the licenses from one Synology to another in case you
>>> upgrade/switch.
>>>
>>> --
>>> Adrian Starzynski
>>> ------------------------------
>>> *From:* Ahmed Omar via OSCARmcmaster-advanced-users <
>>> osc...@li...>
>>> *Sent:* March 11, 2024 5:53 PM
>>> *To:* osc...@li... <
>>> osc...@li...>
>>> *Cc:* Ahmed Omar <ah...@ya...>
>>> *Subject:* [OSCAR-advanced-users] Secure HIPPA/PHIPA Compliant email
>>> suggestions
>>>
>>> Hello Everyone,
>>>
>>> I trust this email finds you well. I'm reaching out with a query that
>>> might not directly relate to OSCAR but is crucial nonetheless.
>>>
>>> Could anyone recommend a standard email service that complies with HIPAA/
>>> PHIPA regulations, particularly one recognized in Canada and/or
>>> Ontario? I'm not referring to patient messaging but rather regular email,
>>> akin to the now-defunct Ontario One-Mail service.
>>>
>>> While researching, I came across ProtonMail, which appears promising and
>>> HIPAA compliant. However, I'm unsure about its applicability in Canada
>>> given that it's a non-Canadian service.
>>>
>>> Your insights and recommendations would be greatly appreciated.
>>>
>>> Thank you kindly for your assistance.
>>>
>>> Warm regards,
>>>
>>> Ahmed Omar
>>>
>>> _______________________________________________
>>> OSCARmcmaster-advanced-users mailing list
>>> OSC...@li...
>>> https://lists.sourceforge.net/lists/listinfo/oscarmcmaster-advanced-users
>>>
>>
>>
>> _______________________________________________
>> OSCARmcmaster-advanced-users mailing lis...@li...://lists.sourceforge.net/lists/listinfo/oscarmcmaster-advanced-users
>>
>>
>> _______________________________________________
>> OSCARmcmaster-advanced-users mailing list
>> OSC...@li...
>> https://lists.sourceforge.net/lists/listinfo/oscarmcmaster-advanced-users
>>
> _______________________________________________
> OSCARmcmaster-advanced-users mailing list
> OSC...@li...
> https://lists.sourceforge.net/lists/listinfo/oscarmcmaster-advanced-users
>
|