The biggest limitation is usually that both the sender and recipient must
be using the same system! (e.g. PGP, etc). Unless you're emailing a
journalist used to receiving whistleblower information - your recipient
probably isn't using any significant encryption.
The practical solution to this is rather straightforward for
patient messaging - host it on your server (on-site or more commonly rented
from a third party like Ocean etc) and send patients a plain e-mail telling
them they have a message, with instructions to log in to the server
(authenticating with something NOT in the e-mail and in theory secure to
the patient) to retrieve it.
Unfortunately this isn't practical for external consultants - so we're back
to faxing them PHI; or e-mailing them (or switchboard) with our phone #s
and having them call us.
(Or sticking within our electronic silos - hospital e-mail or eConsult for
example).
If someone has a more elegant solution - would love to hear it!
--
Gyula Voros, MD, CCFP, FCFP (he/him)
Assistant Clinical Professor, Department of Family Medicine, McMaster
University
On Mon, 11 Mar 2024 at 19:42, Eugene Robertus <rob...@ro...> wrote:
> Gyula, very nice points.
>
> We resorted to PGP encryption, which is very-well integrated in Canary
> email client for mobili devices, and on Desktop Thunderbird client. This
> allows you to ensure 100% end-to-end encryption. It can even work in Gmail
> web interface (a plugin required).
>
> Having said that, this way of emailing requires some configuration and I
> only set it to those who are really concerned about security and are
> willing to accept limitations.
>
> Today, with wide use of cloud-based email services, like Google, use of
> encrypted email breaks convenience - encrypted emails cannot be read by
> Google, so it cannot index them, and you cannot search the content. Some
> find it a massive roadblock to encryption adoption, choosing either accept
> the risks or avoid email for sensitive data altogether.
>
> Sorry, my 2 cents...
> Eugene
>
> On 3/11/2024 7:13 PM, Gyula Voros wrote:
>
> Adrian, correct me if I'm wrong, but that's basically only for internal
> e-mails (i.e. between other people on your server). The minute you send
> e-mail to another domain it crosses the internet without encryption,
> therefore you cannot safely include PHI in the e-mail (except maybe as an
> encrypted attachment with the key/password shared via other channels).
>
> I know gmail has an encryption option where you need to for example text a
> code to a second device to decrypt the e-mail, but not sure how widely
> implemented such protocols are nor how robust the security.
>
> I use our hospital-based e-mail to send secure e-mail messages to
> specialists. SigMail is also an option with some uptake. Unfortunately
> nobody uses PGP which has been around for decades (admittedly, none of
> the major providers implemented it seamlessly so it's hard for the
> end-user). The problem with all of these is that they are siloed - you can
> only safely message people within the silo (and you don't always get a
> warning when sending mail outside).
>
> E-mail was just not designed as a secure technology from the beginning and
> I'm not aware of any widely adopted grafted-on hack that would allow what
> is required by PHIPA (i.e. sending a message that can ONLY be read by the
> intended recipient(s) and nobody else).
>
> The fact that fax (especially as usually implemented over the Internet) -
> which we all use dozens if not hundreds of times daily - has all the same
> problems is beyond the scope of my rant, lol.
>
>
> --
> Gyula Voros, MD, CCFP, FCFP (he/him)
> Assistant Clinical Professor, Department of Family Medicine, McMaster
> University
>
>
> On Mon, 11 Mar 2024 at 18:56, Adrian Starzynski <ad...@ad...> wrote:
>
>> PIPEDA/PHIPA etc. compliant email = email server in the office.
>> I install them. For example, Synology NAS comes with 5 included MailPlus
>> licenses (perpetual) but you can buy more for one-time cost (about $50-60
>> each, sold in packages of 5 I believe). It has 90% of the Office365
>> features, no monthly costs for email, and you get data control. You can
>> also transfer the licenses from one Synology to another in case you
>> upgrade/switch.
>>
>> --
>> Adrian Starzynski
>> ------------------------------
>> *From:* Ahmed Omar via OSCARmcmaster-advanced-users <
>> osc...@li...>
>> *Sent:* March 11, 2024 5:53 PM
>> *To:* osc...@li... <
>> osc...@li...>
>> *Cc:* Ahmed Omar <ah...@ya...>
>> *Subject:* [OSCAR-advanced-users] Secure HIPPA/PHIPA Compliant email
>> suggestions
>>
>> Hello Everyone,
>>
>> I trust this email finds you well. I'm reaching out with a query that
>> might not directly relate to OSCAR but is crucial nonetheless.
>>
>> Could anyone recommend a standard email service that complies with HIPAA/
>> PHIPA regulations, particularly one recognized in Canada and/or
>> Ontario? I'm not referring to patient messaging but rather regular email,
>> akin to the now-defunct Ontario One-Mail service.
>>
>> While researching, I came across ProtonMail, which appears promising and
>> HIPAA compliant. However, I'm unsure about its applicability in Canada
>> given that it's a non-Canadian service.
>>
>> Your insights and recommendations would be greatly appreciated.
>>
>> Thank you kindly for your assistance.
>>
>> Warm regards,
>>
>> Ahmed Omar
>>
>> _______________________________________________
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>> OSC...@li...
>> https://lists.sourceforge.net/lists/listinfo/oscarmcmaster-advanced-users
>>
>
>
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