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#196 Preview Dual Screen instead of Dual Screen option only available

Windows
open
nobody
1
2018-09-01
2017-12-05
Anonymous
No

Can you help me please?

Suddenly the only option I am seeing on opensong is Single Screen and PREVIEW Dual Screen. The 'Dual Screen' option seems to have disappeared...any suggestions?

Discussion

  • Ed Palmer

    Ed Palmer - 2017-12-05

    Have you checked in Windows that it still sees a second display attached and the display is in Extended mode? Right click on a blank area of your desktop and select Display Settings to check. See attached screenshots. These are from a Windows 10 system, but it will be similar for all versions of Windows going back to XP.

    OpenSong looks to the operating system to find the number of displays. A mirrored display (same output on both) is seen as one, not two.

    Also, look at Settings/Presentation Settings/Options within OpenSong. In the section where you select the presentation and "configuration" (should be "control") monitor, it will tell you how many monitors it has identified from Windows.

     
  • Anonymous

    Anonymous - 2017-12-06

    Ed,

    Thank you so much for your suggestions.

    We had it working, where the Dual Screen Option would always show, but it suddenly changed to PREVIEW DUAL SCREEN, when we are in SET MOde, and under Current Set when we select the new set, and click Present - it comes up with Single Screen and Preview Dual Screen

    I have tried your suggestions, but sadly, the same result - PREVIEW DUAL SCREEN

     
    • Ed Palmer

      Ed Palmer - 2017-12-06

      OK, this is going to sound weird...is there a blank space below Single Screen and above the line separating that from Preview Dual Screen? If so, does it look like you can select it? (See screenshot.)

      If so, you've hit a bug in the way that menu is built inside OpenSong and I can show you how to fix it.

      One quick thing to try: instead of using the menus to start the presentation, try the keyboard shortcut Control+2. If that works, OpenSong definitely sees two screens and it's a menu/language issue.

       
      • Anonymous

        Anonymous - 2018-09-01

        what is the fix for the blank space where there js no second display optikn in present? something besides the shortcut?

         
        • Ed Palmer

          Ed Palmer - 2018-09-01

          Two alternatives.

          First, in the menu for the program, you can go to File->Present->Dual Screen instead of using the button on the window.

          Second, you can edit the language file and put in the missing item. I will assume you are using the English translation.

          Find the OpenSong Languages folder. On Windows, it's either C:\Program Files (x86)\OpenSong\OpenSong Languages or C:\Program Files (x86)\OpenSong\OpenSong Resources\OpenSong Languages. For macOS, go to Finder, Command-Shift-A to go to /Applications, look for OpenSongOSX, right click and select "Show Package Contents" and then navigate down Contents, Resources, and OpenSong Languages. Linux has it next to the executable.

          Look for the file named English. You need to edit that with a text editor. Right click and Open With then select Notepad on Windows or TextEdit on the Mac (Linux folks, use your favorite editor such as vi or nano).

          Search for

          </current_set>
          

          In the version of the file I'm looking at, that's line 155, but it may be different for you.

          Under that line, insert the following lines

              <selected_song caption="Current Set">
                <present caption="Present">Presents the current set to the screen. You have the option of presenting to the current monitor, a secondary monitor, or using a single monitor to preview what it would be like with two monitors.
                  <dual_screen caption="Dual Screen"/>
                </present>
               </selected_song>
          

          Save the file. The menu option should be present when you run OpenSong the next time.

          For other languages, still search for the same text and add the lines above, but you will need to translate the text in quotation marks and the text that starts "Presents the current set..." to your local language.

           

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