Re: [opennms-discuss] Waiting for availability data. One or more categories have never been updated.

[Dan S. <dan...@pr...>]

Thanks. I figured out what I did. After upgrading to v19 that user was 
missing from my users.xml so I copied it from another working OpenNMS 
system. I guess the password hash was different. I just had to reset the 
password for the rtc user from the OpenNMS console and everything is 
working again.


Sanders Home Services
On 2/23/2017 12:39 PM, Showers, William wrote:
> I had this same issue after upgrading to 19.  > > Check your users.xml for an entry like this > > <user> 
<user-id>rtc</user-id> <full-name>RTC</full-name> > <user-comments>RTC 
user, do not delete</user-comments> > 
<password>68154466F81BFB532CD70F8C71426356</password> > 
<role>ROLE_RTC</role> </user> > > > > -----Original Message----- From: 
Dan Stevenson > [mailto:dan...@pr...] Sent: Thursday, 
February 23, > 2017 11:03 AM To: General OpenNMS Discussion > 
<ope...@li...> Subject: Re: > [opennms-discuss] 
Waiting for availability data. One or more > categories have never been 
updated. > > Don't know if it is related but I also found these entries 
in the web > log: > > 2017-02-23 10:56:43,821 WARN  [qtp287382196-19503] 
 > o.o.w.s.s.HybridOpenNMSUserAuthenticationProvider: Password auth > 
failed for user: rtc > > How would I reset the password for the RTC 
user? I thought this user > was automatically setup by OpenNMS during 
the install. > > > > Sanders Home Services On 2/23/2017 9:28 AM, Dan 
Stevenson wrote: >> After working through a couple issues with the 
latest upgrade I >> was finally able to start OpenNMS and log in again. 
Now there is no >> data showing for any categories. I started reading 
through the log >> files and came across entries like this in the 
rtc.log: >> >> 2017-02-23 09:05:02,588 WARN  [DataSender-Thread-1-of-5] 
 >> o.o.n.r.DataSender: DataSender:  Unable to send category 'Routers' 
 >> to URL 'http://localhost:8980/opennms/rtc/post/Routers' >> 
java.io.IOException: Server returned HTTP response code: 401 for >> URL: 
http://localhost:8980/opennms/rtc/post/Routers at >> 
sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1876) 
 >> >>
~[?:1.8.0_121]
>> at >> 
sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1474) 
 >> >>
~[?:1.8.0_121]
>> at org.opennms.netmgt.rtc.HttpUtils.post(HttpUtils.java:257) >> ~[opennms-services-19.0.1.jar:?] at >> 
org.opennms.netmgt.rtc.DataSender$1.run(DataSender.java:256) >> 
[opennms-services-19.0.1.jar:?] at >> 
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) 
 >> >>
[?:1.8.0_121]
>> at >> 
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) 
 >> >>
[?:1.8.0_121]
>> at >> 
org.opennms.core.concurrent.LogPreservingThreadFactory$3.run(LogPreservingThreadFactory.java:124) 
 >> >>
[opennms-util-19.0.1.jar:?]
>> at java.lang.Thread.run(Thread.java:745) [?:1.8.0_121]  >> >> The same message is shown for every category. I'm not sure where 
to >> look next. Any ideas would be appreciated. >> >> Thanks, Dan >> >> 
 >> 
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  the updrade