Re: [opennms-discuss] Waiting for availability data. One or more categories have never been updated.

[Dan S. <dan...@pr...>]

Got it figured out in case anyone else runs across this issue after 
upgrading. I just had to reset the password for the rtc user to "rtc". 
Not sure how it got changed during the upgrade but resetting it back to 
the default password and restarting OpenNMS did the trick. Found the 
info here:

https://wiki.opennms.org/wiki/Security_Considerations#The_RTC_User

Sanders Home Services


On 2/23/2017 11:02 AM, Dan Stevenson wrote:
> Don't know if it is related but I also found these entries in the web 
> log:
>
> 2017-02-23 10:56:43,821 WARN  [qtp287382196-19503] 
> o.o.w.s.s.HybridOpenNMSUserAuthenticationProvider: Password auth 
> failed for user: rtc
>
> How would I reset the password for the RTC user? I thought this user 
> was automatically setup by OpenNMS during the install.
>
>
>
> Sanders Home Services
> On 2/23/2017 9:28 AM, Dan Stevenson wrote:
>> After working through a couple issues with the latest upgrade I was
>> finally able to start OpenNMS and log in again. Now there is no data
>> showing for any categories. I started reading through the log files and
>> came across entries like this in the rtc.log:
>>
>> 2017-02-23 09:05:02,588 WARN  [DataSender-Thread-1-of-5]
>> o.o.n.r.DataSender: DataSender:  Unable to send category 'Routers' to
>> URL 'http://localhost:8980/opennms/rtc/post/Routers'
>> java.io.IOException: Server returned HTTP response code: 401 for URL:
>> http://localhost:8980/opennms/rtc/post/Routers
>>       at
>> sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1876) 
>>
>> ~[?:1.8.0_121]
>>       at
>> sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1474) 
>>
>> ~[?:1.8.0_121]
>>       at org.opennms.netmgt.rtc.HttpUtils.post(HttpUtils.java:257)
>> ~[opennms-services-19.0.1.jar:?]
>>       at org.opennms.netmgt.rtc.DataSender$1.run(DataSender.java:256)
>> [opennms-services-19.0.1.jar:?]
>>       at
>> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) 
>>
>> [?:1.8.0_121]
>>       at
>> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) 
>>
>> [?:1.8.0_121]
>>       at
>> org.opennms.core.concurrent.LogPreservingThreadFactory$3.run(LogPreservingThreadFactory.java:124) 
>>
>> [opennms-util-19.0.1.jar:?]
>>       at java.lang.Thread.run(Thread.java:745) [?:1.8.0_121]
>>
>> The same message is shown for every category. I'm not sure where to look
>> next. Any ideas would be appreciated.
>>
>> Thanks,
>> Dan
>>
>>
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