[Nfsen-discuss] Nfcapd fails to update graphs: "Can't get statinfo!"

[Giles C. <Gi...@Ca...>]

Hi,

I've had nfsen-1.2.4 (compiled from Source on a x64 box) running
smoothly for about a week, then today I noticed that while nfcapd still
seemed to be happily creating files that the graphs had stopped
updating.

Stopping and starting via the init script seems to have fixed things.

The only clue as to what happened is in my syslog, see the "Can't get
statinfo!" for the ServerWWW profile, at 5:50am the live profile started
giving the same error. ServerWWW is a continuous profile with a 35day
expiry and no max size. It's currently less than 1Gb in size. Live is
similar 35Gb and is just a few Gig in size. /var is ext3 filesystem with
less than 2% total utilisation so far.

It's a new install, and the system isn't scheduled to be doing anything
other than nagios & nfcapd at that time of day.

Here is the log excerpt:

Aug 14 05:35:00 nms /usr/local/bin/nfcapd[6530]: Signal launcher
Aug 14 05:35:00 nms /usr/local/bin/nfcapd[6530]: Ident: 'router01'
Flows: 5370, Packets: 68998, Bytes: 35388008, Sequence Errors: 0, Bad
Packets: 0
Aug 14 05:35:00 nms /usr/local/bin/nfcapd[6529]: Launcher: Wakeup
Aug 14 05:35:00 nms /usr/local/bin/nfcapd[6529]: Launcher: run command:
'/usr/local/bin/nfprofile -q -p /var/nfsen//profiles -s router01 -r
/var/nfsen//profiles/live/router01/nfcapd.200608140530
'
Aug 14 05:35:00 nms /usr/local/bin/nfcapd[6529]: Launcher: child 14362
terminated: 0
Aug 14 05:35:03 nms /usr/local/bin/nfcapd[6521]: Signal launcher
Aug 14 05:35:03 nms /usr/local/bin/nfcapd[6521]: Ident: 'router02'
Flows: 2550, Packets: 19067, Bytes: 4537263, Sequence Errors: 0, Bad
Packets: 0
Aug 14 05:35:03 nms /usr/local/bin/nfcapd[6520]: Launcher: Wakeup
Aug 14 05:35:03 nms /usr/local/bin/nfcapd[6520]: Launcher: run command:
'/usr/local/bin/nfprofile -q -p /var/nfsen//profiles -s router02 -r
/var/nfsen//profiles/live/router02/nfcapd.200608140530
'
Aug 14 05:35:03 nms /usr/local/bin/nfcapd[6520]: Launcher: Wakeup
Aug 14 05:35:03 nms /usr/local/bin/nfcapd[6520]: Launcher: child 14363
terminated: 0
Aug 14 05:35:30 nms nfsen[6532]: Run periodic at Mon Aug 14 05:35:00
2006
Aug 14 05:35:30 nms nfsen[6532]: Update profile live
Aug 14 05:35:34 nms nfsen[6532]: Update profile ServerWWW
Aug 14 05:35:34 nms nfsen[6532]: ServerWWW/router02/nfcapd.200608140525:
Can't get statinfo!
Aug 14 05:35:34 nms nfsen[6532]: ServerWWW/router01/nfcapd.200608140525:
Can't get statinfo!
Aug 14 05:35:36 nms nfsen[6532]: End periodic at Mon Aug 14 05:35:00
2006
Aug 14 05:35:36 nms nfsen[6532]: Run expire at Mon Aug 14 05:35:00 2006
Aug 14 05:35:36 nms nfsen[6532]: Expire profile live
Aug 14 05:35:36 nms nfsen[6532]: No size limit reached
Aug 14 05:35:36 nms nfsen[6532]: No time limit reached
Aug 14 05:35:36 nms nfsen[6532]: Nothing to expire
Aug 14 05:35:36 nms nfsen[6532]: Expire profile ServerWWW
Aug 14 05:35:36 nms nfsen[6532]: No size limit reached
Aug 14 05:35:36 nms nfsen[6532]: No time limit reached
Aug 14 05:35:36 nms nfsen[6532]: Nothing to expire
Aug 14 05:35:36 nms nfsen[6532]: End expire at Mon Aug 14 05:35:00 2006

Any ideas?

It's a real shame, as the last weeks graphs haven't shown any of the
issues that I've had with other tools... Until they died this morning
:-(