#341 cannot send mail

[Anonymous]

sorry for bad language
i am new on mrbs
i try to set mail
but it does not work
no admin mail, no booker mail

you said
' Have you got all this before the lines
// IMPORTANT NOTE: Do NOT put any configuration apart from the "Entry Types"
// below this section
require_once "language.inc"; // DO NOT DELETE THIS LINE
in your config file?
but i do not understand, i found ' require_once "language.inc"; ' in defaultincludes.inc

many thanks for help, your system is great

[Campbell Morrison]

Which version of MRBS are you using?

Campbell

[Anonymous]

mrbs-1.4.9

[Campbell Morrison]

The comments you quoted (about language.inc) refer to an old version of MRBS, so you can ignoire them.

Can you post your mail settings ($mail_settings) from your config file? Don't forget to remove any passwords and usernames etc.

Campbell

[Anonymous]

in my config.inc.php

/*******
* Email settings
*******/

// WHO TO EMAIL
// ------------
// The following settings determine who should be emailed when a booking is made,
// edited or deleted (though the latter two events depend on the "When" settings below).
// Set to TRUE or FALSE as required
// (Note: the email addresses for the room and area administrators are set from the
// edit_area_room.php page in MRBS)
$mail_settings['admin_on_bookings'] = TRUE; // the addresses defined by $mail_settings['recipients'] below
$mail_settings['area_admin_on_bookings'] = TRUE; // the area administrator
$mail_settings['room_admin_on_bookings'] = TRUE; // the room administrator
$mail_settings['booker'] = TRUE; // the person making the booking
$mail_settings['book_admin_on_approval'] = TRUE; // the booking administrator when booking approval is enabled
// (which is the MRBS admin, but this setting allows MRBS
// to be extended to have separate booking approvers)

// WHEN TO EMAIL
// -------------
// These settings determine when an email should be sent.
// Set to TRUE or FALSE as required
//
// (Note: (a) the variables $mail_settings['admin_on_delete'] and
// $mail_settings['admin_all'], which were used in MRBS versions 1.4.5 and
// before are now deprecated. They are still supported for reasons of backward
// compatibility, but they may be withdrawn in the future. (b) the default
// value of $mail_settings['on_new'] is TRUE for compatibility with MRBS 1.4.5
// and before, where there was no explicit config setting, but mails were always sent
// for new bookings if there was somebody to send them to)

$mail_settings['on_new'] = TRUE; // when an entry is created
$mail_settings['on_change'] = TRUE; // when an entry is changed
$mail_settings['on_delete'] = TRUE; // when an entry is deleted

// WHAT TO EMAIL
// -------------
// These settings determine what should be included in the email
// Set to TRUE or FALSE as required
$mail_settings['details'] = TRUE; // Set to TRUE if you want full booking details;
// otherwise you just get a link to the entry
$mail_settings['html'] = TRUE; // Set to true if you want HTML mail
$mail_settings['icalendar'] = TRUE; // Set to TRUE to include iCalendar details
// which can be imported into a calendar. (Note:
// iCalendar details will not be sent for areas
// that use periods as there isn't a mapping between
// periods and time of day, so the calendar would not
// be able to import the booking)

// HOW TO EMAIL - LANGUAGE
// -----------------------------------------

// Set the language used for emails (choose an available lang.* file).
$mail_settings['admin_lang'] = 'th'; // Default is 'en'.

// HOW TO EMAIL - ADDRESSES
// ------------------------
// The email addresses of the MRBS administrator are set in the config file, and
// those of the room and area administrators are set though the edit_area_room.php
// in MRBS. But if you have set $mail_settings['booker'] above to TRUE, MRBS will
// need the email addresses of ordinary users. If you are using the "db"
// authentication method then MRBS will be able to get them from the users table. But
// if you are using any other authentication scheme then the following settings allow
// you to specify a domain name that will be appended to the username to produce a
// valid email address (eg "@domain.com").
$mail_settings['domain'] = '@bunga.pn.psu.ac.th';
// If you use $mail_settings['domain'] above and username returned by mrbs contains extra
// strings appended like domain name ('username.domain'), you need to provide
// this extra string here so that it will be removed from the username.
$mail_settings['username_suffix'] = '';

// HOW TO EMAIL - BACKEND
// ----------------------
// Set the name of the backend used to transport your mails. Either 'mail',
// 'smtp' or 'sendmail'. Default is 'mail'.
$mail_settings['admin_backend'] = 'mail';

/***
* Sendmail settings
*/

// Set the path of the Sendmail program (only used with "sendmail" backend).
// Default is '/usr/bin/sendmail'
$sendmail_settings['path'] = '/usr/bin/sendmail';
// Set additional Sendmail parameters (only used with "sendmail" backend).
// (example "-t -i"). Default is ''
$sendmail_settings['args'] = '';

/***
* SMTP settings
*/

// These settings are only used with the "smtp" backend
$smtp_settings['host'] = 'localhost'; // SMTP server
$smtp_settings['port'] = 25; // SMTP port number
$smtp_settings['auth'] = TRUE; // Whether to use SMTP authentication
$smtp_settings['username'] = ''; // Username (if using authentication)
$smtp_settings['password'] = ''; // Password (if using authentication)

// EMAIL - MISCELLANEOUS
// ---------------------

// Set the email address of the From field. Default is 'admin_email@your.org'
$mail_settings['from'] = 'abdulaziz-d@bunga.pn.psu.ac.th';

// Set the recipient email. Default is 'admin_email@your.org'. You can define
// more than one recipient like this "john@doe.com,scott@tiger.com"
$mail_settings['recipients'] = '';

// Set email address of the Carbon Copy field. Default is ''. You can define
// more than one recipient (see 'recipients')
$mail_settings['cc'] = '';

// Set to TRUE if you want the cc addresses to be appended to the to line.
// (Some email servers are configured not to send emails if the cc or bcc
// fields are set)
$mail_settings['treat_cc_as_to'] = TRUE;

// The filename to be used for iCalendar attachments. Will always have the
// extension '.ics'
$mail_settings['ics_filename'] = "booking";

// Set this to TRUE if you want MRBS to output debug information to the browser
// when you are sending email. If you are not getting emails it can be helpful
// by telling you (a) whether the mail functions are being called in the first place
//(b) whether there are addresses to send email to and (c) the result of the mail
// sending operation.
$mail_settings['debug'] = TRUE;
// Set this to TRUE if you do not want any email sent, whatever the rest of the settings.
// This is a global setting that will override anything else. Useful when testing MRBS.
$mail_settings['disabled'] = FALSE;

---

i dont understand much about smtp or sendmail
so i try to use simple php mail function

thank you sir

[Campbell Morrison]

I see you have already got debug turned on. Are you getting any messages in your browser window when you make a booking, for example?

Campbell

[Anonymous]

no message in chrome, ff,ie,opera
but all going good
user can book, edit or delete
admin can approve, edit or delete

i am using db authen

/******
* Site identification information
******/
$mrbs_admin = "adzpire";
$mrbs_admin_email = "abdulaziz-d@bunga.pn.psu.ac.th";

...
/********
* Authentication settings - read AUTHENTICATION
********/

$auth["session"] = "php"; // How to get and keep the user ID. One of
// "http" "php" "cookie" "ip" "host" "nt" "omni"
// "remote_user"

$auth["type"] = "db"; // How to validate the user/password. One of "none"
// "config" "db" "db_ext" "pop3" "imap" "ldap" "nis"
// "nw" "ext".

[Campbell Morrison]

The fact that you are getting no debug messages in the browser indicates that MRBS isn't even trying to send a mail, so it hasn't even got as far as trying to invoke PHP mail.

I'll have a think as to why this might be happening. In the meantime can you confirm that it really is that config file that it is using??!

Campbell

[Anonymous]

this is my web
http://www.comm-sci1.pn.psu.ac.th/mrbs/web/index.php

i think my config.inc.php is using because
my site company name has changed
/******
* Site identification information
******/
$mrbs_admin = "adzpire";
$mrbs_admin_email = "abdulaziz-d@bunga.pn.psu.ac.th";
// NOTE: there are more email addresses in $mail_settings below. You can also give
// email addresses in the format 'Full Name

', for example:
// $mrbs_admin_email = 'Booking System admin_email@your.org';
// if the name section has any "peculiar" characters in it, you will need
// to put the name in double quotes, e.g.:
// $mrbs_admin_email = '"Bloggs, Joe" admin_email@your.org';

// The company name is mandatory. It is used in the header and also for email notifications.
// The company logo, additional information and URL are all optional.

$mrbs_company = "คณะวิทยาการสื่อสาร"; // This line must always be uncommented ($mrbs_company is used in various places)

// Uncomment this next line to use a logo instead of text for your organisation in the header
//$mrbs_company_logo = "your_logo.gif"; // name of your logo file. This example assumes it is in the MRBS directory

// Uncomment this next line for supplementary information after your company name or logo
$mrbs_company_more_info = "มอ. ปัตตานี"; // e.g. "XYZ Department"

// Uncomment this next line to have a link to your organisation in the header
$mrbs_company_url = "http://www.comm-sci1.pn.psu.ac.th";

// This is to fix URL problems when using a proxy in the environment.
// If links inside MRBS appear broken, then specify here the URL of
// your MRBS root directory, as seen by the users. For example:
// $url_base = "http://webtools.uab.ericsson.se/oam";
// It is also recommended that you set this if you intend to use email
// notifications, to ensure that the correct URL is displayed in the
// notification.
$url_base = "";

i did not change anything in areadefaults and systemdefaults

thank you