Re: [micro-manager-general] crashing

[D.L.C. G. <dl...@ca...>]

Hi Pariksheet,

The main reason for updating to the latest version of Java was that we 
thought that Java was the issue, and hadn't updated it for a long time.
We are using QiClick Mono 12 bit cameras, using -
Belkin fire wire 6-port hubs
Belkin fire wire notebook adapter for the E5510 and
Startech 2 port express card 1394b fire wire card for the Lenovo and 
Dell.
I had a word with our computer services who got in contact with Dell 
technical support, regarding the E5510 with a reply that the laptops are 
old and the options can't be added and according to Dell engineers there 
are no way to work around this to disable the c states power. and there 
is no option to change the setting on the E 5510
Having not being able to disable the c states power on that laptop and 
the computer crashed whilst running Micromanager we assumed that the 
final step would help rectify the issue, but according to Dell this 
can't be done....anyway around this, or are they simply saying it can't 
be done because the machine is old and out of warranty?  The puzzling 
thing is that the E5510 used to work fine up until now, could it be that 
it doesn't like the latest version of Micromanager?  The cameras work 
fine on on 3 laptops.....just seems to be the software that is running 
them

Regards

Dan



On 2014-08-20 04:29, Pariksheet Nanda wrote:
> Hi Dan,
> 
> Thanks for the explanations.  Updating Java on Windows shouldn't make
> a difference since the Micro-Manager installer maintains a local Java
> run-time copy.  The rest of your changes are thorough.
> 
> On Mon, Aug 18, 2014 at 6:44 AM, D.L.C. Green <dl...@ca...> wrote:
>> We did also try to get our Dell E5510 to work, but they still crashed 
>> as
>> they don't have BIOS access...any ideas to get around this?
> 
> The BIOS settings were necessary for PCI/PCIe power savings.  For your
> Dell E5510 laptop that may not matter unless your camera is connected
> using an onboard PCI/e adapter.  If you need to get BIOS access, web
> searches indicate Dell support can help reset the BIOS (it's not clear
> is they re-flash it or reset the password) so contacting Dell may help
> with BIOS access.
> 
> What all devices are you controlling with Micro-Manager?  Is it just
> your QCam driven camera?  What model of camera and interface bus does
> it use to communicate with the laptop?  Does the same camera run well
> on the other machines and they don't crash?
> 
> 
>> Dan
> 
> Pariksheet
> 
> ------------------------------------------------------------------------------
> Slashdot TV.
> Video for Nerds.  Stuff that matters.
> http://tv.slashdot.org/
> _______________________________________________
> micro-manager-general mailing list
> mic...@li...
> https://lists.sourceforge.net/lists/listinfo/micro-manager-general