From: Ivan De M. <it-...@as...> - 2008-04-17 19:21:48
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Dear list, we are running mantis on our server and I want to enable e-mail notifications e.g. when a new task is assigned to a user. I checked all boxes in the user settings but no notifications are sent. The e-mail base system is running because e-mails are sent to users when I add them to the system or want to change their password. Are the special additional config changes to do in config_defaults_inc.php? Thanks, Ivan |
From: Mauro D. Jr. <mdu...@gm...> - 2008-04-17 19:28:09
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Hi, check the column "User who is handling the issue" and the "Assigned" status, and run some tests...perhaps it solves your problem... regards, Mauro. On Thu, Apr 17, 2008 at 4:21 PM, Ivan De Masi < it-...@as...> wrote: > Dear list, > > we are running mantis on our server and I want to enable e-mail > notifications e.g. when a new task is assigned to a user. > I checked all boxes in the user settings but no notifications are sent. > The e-mail base system is running because e-mails are sent to users when > I add them to the system or want to change their password. > > Are the special additional config changes to do in > config_defaults_inc.php? > > Thanks, > Ivan > > > > ------------------------------------------------------------------------- > This SF.net email is sponsored by the 2008 JavaOne(SM) Conference > Don't miss this year's exciting event. There's still time to save $100. > Use priority code J8TL2D2. > > http://ad.doubleclick.net/clk;198757673;13503038;p?http://java.sun.com/javaone > _______________________________________________ > mantisbt-help mailing list > man...@li... > https://lists.sourceforge.net/lists/listinfo/mantisbt-help > |
From: Mauro D. Jr. <mdu...@gm...> - 2008-04-17 19:30:13
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Sorry, forgot to mention that those changes have to be done on "email notifications" logged as Administrator. Mauro. On Thu, Apr 17, 2008 at 4:28 PM, Mauro Durante Jr. <mdu...@gm...> wrote: > Hi, > > check the column "User who is handling the issue" and the "Assigned" > status, and run some tests...perhaps it solves your problem... > > regards, > Mauro. > > > On Thu, Apr 17, 2008 at 4:21 PM, Ivan De Masi < > it-...@as...> wrote: > > > Dear list, > > > > we are running mantis on our server and I want to enable e-mail > > notifications e.g. when a new task is assigned to a user. > > I checked all boxes in the user settings but no notifications are sent. > > The e-mail base system is running because e-mails are sent to users when > > I add them to the system or want to change their password. > > > > Are the special additional config changes to do in > > config_defaults_inc.php? > > > > Thanks, > > Ivan > > > > > > > > > > ------------------------------------------------------------------------- > > This SF.net email is sponsored by the 2008 JavaOne(SM) Conference > > Don't miss this year's exciting event. There's still time to save $100. > > Use priority code J8TL2D2. > > > > http://ad.doubleclick.net/clk;198757673;13503038;p?http://java.sun.com/javaone > > _______________________________________________ > > mantisbt-help mailing list > > man...@li... > > https://lists.sourceforge.net/lists/listinfo/mantisbt-help > > > > |
From: Ivan De M. <it-...@as...> - 2008-04-18 10:50:40
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Mauro Durante Jr. schrieb: > Sorry, > > forgot to mention that those changes have to be done on "email > notifications" logged as Administrator. > > Mauro. Hello Mauro, thanks for your response. I checkes all options as Administrator for each single user in his profile for the e-mail notifications (as I already explaind), but it doesn't make any effct. No notification when a new notice is available or a task assigned. So what else can I check? Regards, Ivan |
From: Ivan De M. <it-...@as...> - 2008-04-25 19:05:34
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Hello, a last try before I consider the forum :-) This ist my config.php regarding the e-mail settings: --- snip --- # --- email variables ------------- $g_administrator_email = 'ro...@as...'; $g_webmaster_email = 'web...@as...'; $g_from_email = 'ta...@as...'; $g_return_path_email = 'pos...@as...'; # --- email notification ---------- $g_enable_email_notification = ON; # --- Recieve own mail ------------ $g_email_recieve_own = ON; # --- general notifications ------------ $g_default_notify_flags = array('reporter' => ON, 'handler' => ON, 'monitor' => ON, 'bugnotes' => ON, 'threshold_min' => ANYBODY, 'threshold_max' => NOBODY); # --- Threshold to send messages (global) #$g_message_global_send_threshold = ADMINISTRATOR; # --- Threshold to send messages (project) #$g_message_proj_send_threshold = MANAGER; # --- Threshold to be excluded from messages #$g_message_excluded_threshold = ADMINISTRATOR; --- snap --- Did I forget something? Regards, Ivan Mauro Durante Jr. schrieb: > Hi Ivan, > > I just set those configs and got email notifications properly > working...don´t know what else to recommend... > Did you set all the "Mantis email settings" session in config_inc.php? > copy the whole session from config_defaults_inc and change each needed > variable.. > > If you did that, then you may try the Mantis Forum, or wait for somebody > who can answer this question in this list. > > Sorry, > [] > Mauro. |
From: Jennifer M. <jm...@ps...> - 2008-04-28 18:48:42
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On Apr 25, 2008, at 3:05 PM, Ivan De Masi wrote: > Hello, > > a last try before I consider the forum :-) > > > This ist my config.php regarding the e-mail settings: > This is probably a typo, but please make sure you've made these changes in config_inc.php. I have a few questions for you: Try sending a user (preferably yourself) a reminder. Is email sent? What is $g_email_send_using_cronjob set to? If ON, have you checked your cron job to be sure it's running? Try turning on logging: $g_log_level = LOG_EMAIL; $g_log_destination = 'file:/path/to/log/file'; $g_log_destination on Unix will be something like 'file:/var/log/ mantis.log'. On Windows, it would be something like 'file:/c:/your/ logfile'. Does anything get logged? -J. |
From: Ivan De M. <it-...@as...> - 2008-11-22 08:51:35
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Jennifer Mullen schrieb: > On Apr 25, 2008, at 3:05 PM, Ivan De Masi wrote: > >> Hello, >> >> a last try before I consider the forum :-) >> >> >> This ist my config.php regarding the e-mail settings: >> > > This is probably a typo, but please make sure you've made these > changes in config_inc.php. I have a few questions for you: > > Try sending a user (preferably yourself) a reminder. Is email sent? > > What is $g_email_send_using_cronjob set to? If ON, have you checked > your cron job to be sure it's running? > > Try turning on logging: > > $g_log_level = LOG_EMAIL; > $g_log_destination = 'file:/path/to/log/file'; > > $g_log_destination on Unix will be something like 'file:/var/log/ > mantis.log'. On Windows, it would be something like 'file:/c:/your/ > logfile'. Does anything get logged? > > > > -J. Hello, some late feedback to explain how I solved the issue (sorry): After trying nearly *everything* you mentioned here to help me, all I did was an upgrade - I should have done this before: The version installed from Debian Etch was 0.19.2-5 a little outdated an with some security-issues too... I upgraded to 1.1.4 and *did not touch* the config and everything was fine (regarding the my e-mail problem) - that's all! So, thanks for your patience and your support! I appreciate this list! Best wishes, Ivan |