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audio disappear after a while

mugnaio
2020-09-22
2020-09-27
  • mugnaio

    mugnaio - 2020-09-22

    a firend has this problem (windows 8 with latest version but also with old versions). He join the server and it works perfectly but after a while he doesn't hear anymore and also we doesn't hear him anymore. So the only thing possible is to disconnect and reconnect to the server, so all works again, but for a while.
    Sound like a network problem, like as if he disconnect when too much data has received, but I don't know. Any suggestion?

     
    • Gilgongo

      Gilgongo - 2020-09-25
       
    • Gilgongo

      Gilgongo - 2020-09-25

      Is he using wi-fi?

       
  • mugnaio

    mugnaio - 2020-09-26

    yes, I'm not sure he could use ethernet, but if so I will test it. BTW the audio card is a presonus audiobox usb 96, another friend use the same audio card with no problem at all.
    The problem comes at random but sooner or later it will have this problem, maybe in 5 seconds, meybe in 5 minutes.. very strange.
    It would be great if jamulus would have some kind of "log" to check.

     

    Last edit: mugnaio 2020-09-26
    • Gilgongo

      Gilgongo - 2020-09-26

      OK - Lizzie is also using wifi and may also be having a similar issue to you. If he can use ethernet it would be good to test, certainly. Wifi can produce strange issues I think.

       
  • DonC

    DonC - 2020-09-26

    Please note that Jamulus doesn't support Win 8.
    Your problem may well be that.

     
    • mugnaio

      mugnaio - 2020-09-27

      yes it could be, but it doesn't also supports windows xp, and I use on xp with no problem at all (obviously a version compiled by myself), anyway this is a good suggestion, thank you.
      Things to check yet:
      -his computer with another connection (thank usually works with jamulus)
      -his connection with another computer tht usually work with jamulus
      so we will find out if the problem is the connection or his computer/system

       
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