I installed Jamulus on my Windows 10 PC, and tried to optimize the audio settings.
Unfortunately i closed with a configuration where no audio output was working.
When i try to start Jamulus now,
i get an error "No usable ASIO audio device (driver) found" , "ASIO4ALL v2:The audio device does not suppport the requirde sample rate. The required Sample rate is 48000 Hz."
I tried to deinstall an reinstall jamulus, but the settings didnt change to the factory settings.
Ho can i reset the settings ? where are the settings stored ?
Thanks for your help!
I have had the same problem today but reinstallation of both jamulus and ASIO4all didn't work. It took me several hours to figure out what the problem was. I had to use another ASIO host to enable the ASIO4all controlpanel in order to set the sample rate from the wrong 44.1kHz on the right 48kHz. There are soundcards that use 44.1 kHZ for standard but you can't correct this before ASIO4all has started. The problem is that Jamulus stops without giving the user any access to the ASIO driver controlpanel when it doesn't match the 48kHz and ASIO4all doesn't show up its panel when there is no ASIO request from a running host like Jamulus. It is a circlulair problem.
Question: Is it possible to offer the Jamulus ASIO settingspanel in case of and ASIO ERROR so that the user get access to the jamulus settings panel and ASIO controlpanel button, despite the wrong actual ASIO settings?
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
".........it doesn't show up its panel when there is no ASIO request from a running host like Jamulus. It is a circlulair problem."
This is not true. When you install ASIO4all you have to mark the option " ASIO4all Off-line settings". Then it is possible to activate the ASIO4panel at any time.
Hello Luuk, That is true in the case the user has actively checked the online settings box during installation, this menu wil be available. In default the box is uchecked during installation and ASIO4ALL is installed without settings menu option. For most client users, it isn't obvious to check this box on forehand except when you know why.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Thanks Volker. The only way to discover this kind of cases and to learn from it is by try and error. In this case It was me that had to spend time, but I am happy that it helps you to improve.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
I have not this problem for me as I'm with Linux, but the case interrests me for my friends on Windows. Xamp, was it not possible to set A4A from without Jamulus, e.g. from A4A Windows Programs menu and/or Windows Control Panel's Sound applet ? Or is there something stored in jamulus (ini file ?) ?
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
I encountered the same problem as the original poster, and thanks to Xamp's post from 04 Apr, I at least was able to get to the ASIO4ALL control panel. In the Windows Sound Controls, I have deactivated all devices but the microphone and the speakers (as I use a headset), and have switched the mic to 48000 Hz. These two devices are the only ones showing up in the ASIO control panel; unchecked everything else. The A4A control panel gives no options to adjust sample rate or anything. Jamulus keeps showing "No usable ASIO audio device (driver) found - ASIO4ALL v2:The audio device does not suppport the required sample rate. The required sample rate is 48000 Hz." on startup.
Any ideas or suggestions? All help is appreciated.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hello Roland, First you have to enable all the soundcards inside the windows sound menu in order to let ASIO4ALL to find the cards. I read you did. Then open the ASIO4ALL setting panel. In case you can't see it in the menu (just as Luuk posted above), you have to reinstall ASIO4all with the settings box checked now. After opening you have to select the right soundcard. To see the properties you have to press the icon right down in the panel to see the card settings. In case your cards don't support 48kHz or 24 bit, you can force ASIO4ALL to resample 44.1 to 48kHz and to use 16 bits, but be careful with these You can also tune the buffer to the right value Start with 512 sample and reduce when you experienced that it works without dropouts in Jamulus. I added a picture with some screenshots. I hope this can help you. Regards, Rob
Rob, thanks for the advise. After some more testing last night and today and a ton of Youtube videos, I found out that my webcam (a Microsoft LifeCam VX-1000; driver dates from 2010, but is indicated as being up to date) and Jamulus / Asio4All seem not to be getting along. See Screenshot of what A4A says (thanking also Luuk; that "Offline-Settings" checkbox went totally unnoticed). Jamulus still won't start, same message.
What does get past Jamulus and A4A is deactiving the webcam in the device manager, i.e. as if removing from the system, i.e. not just in the Windows sound controls. That is unfortunate as our rehearsals would probably benefit from having the video in parallel (sound over Jamulus, video over Skype, Zoom etc.).
So with your help I got the Jamulus client going. Thanks. [How to do the video in parallel should rather feature in separate thread, IMHO.]
Roland
I am having similar problems. I managed to select something not working in ASIO Setup (via Jamulus -> Settings -> ASIO Setup) and get stuck on Jamulus not starting - the same as Helmut reports in the first post. The only way to get out of this is uninstall/reinstall ASIO4ALL. The Offline-Settings tool did not help. Even selecting the originally working settings didn't help. I just noticed the installer claims the tool to be useless:
Hello, I have similar problems as mentioned before. The same message as Helmut .
"No usable ASIO audio device (driver) found" , "ASIO4ALL v2:The audio device does not suppport the required sample rate. The required Sample rate is 48000 Hz."
Here attached the error msg and also the ASIO4all configuration.
I've ticked on Always Resample 44.1 kHz to 48 kHz with no success.
Any idea will be welcome
Thanks in advance
I am in the same boat with one of my collaborators, and have not gottenanywhere so far but am also finding some 44KHZ devices working fine so I am not sure whey some can scale up and not others, did you come to any resolution here?
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hi, trying not to create a new thread, but running into issues with resampling that, frankly, I am disappointed in myself for just discovering. The idea that 44KHZ microphones are unsupported is creating a significant barrier with the people I am trying to get on it as many of them invested in usb microphones that can't run at a higher rate. Some seem to be working fine, users on the same microphones on Macs are working, people on PCs have their devices getting rejected (and they are using the same Snowball iCE mics on both platforms). Obviously, there are variations in OS but is there any straight forward advice for this, or can the script get ammended or an add for 44KHZ support with the caveat that it will be lower quality? In trying to resample 44KHZ to 48KHZ in ASIO4 Jamulus still wouldn't accept the input.
Last edit: Joshua Kohler 2020-09-28
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Jamulus cannot support any bitrate but 48KHz. @corrados can likely explain why that is, but I think it's unlikely that support for other bitrates will be added anytime soon (if ever). Sorry.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
I installed Jamulus on my Windows 10 PC, and tried to optimize the audio settings.
Unfortunately i closed with a configuration where no audio output was working.
When i try to start Jamulus now,
i get an error "No usable ASIO audio device (driver) found" , "ASIO4ALL v2:The audio device does not suppport the requirde sample rate. The required Sample rate is 48000 Hz."
I tried to deinstall an reinstall jamulus, but the settings didnt change to the factory settings.
Ho can i reset the settings ? where are the settings stored ?
Thanks for your help!
Last edit: Helmut Bernhard 2020-03-25
You would launch Asio4All from the Windows Menu and select the good sound device (must be plugged in)
This was one of the first things i tried.
The problem seems to be the samplng rate changed in Jamulus !
Hmm. I don't see Jamulus having such a setting. Instead you called ASIO4ALL from within Jamulus. ASIO4ALL HAS a reset button.
resetting ASIO4All doesnt help - the error message stay the same,
Any further suggestions ?
here are my ASIO settings
Now i found the solution !
Deinstalling ASIO4All and Re-installing solved my Problem !
Thanks for your help!
Good to know : so the wrong settings were stored in A4A
I have had the same problem today but reinstallation of both jamulus and ASIO4all didn't work. It took me several hours to figure out what the problem was. I had to use another ASIO host to enable the ASIO4all controlpanel in order to set the sample rate from the wrong 44.1kHz on the right 48kHz. There are soundcards that use 44.1 kHZ for standard but you can't correct this before ASIO4all has started. The problem is that Jamulus stops without giving the user any access to the ASIO driver controlpanel when it doesn't match the 48kHz and ASIO4all doesn't show up its panel when there is no ASIO request from a running host like Jamulus. It is a circlulair problem.
Question: Is it possible to offer the Jamulus ASIO settingspanel in case of and ASIO ERROR so that the user get access to the jamulus settings panel and ASIO controlpanel button, despite the wrong actual ASIO settings?
Sorry for having to spend several hours. I like your Idea. I'll write it on my TODO list.
".........it doesn't show up its panel when there is no ASIO request from a running host like Jamulus. It is a circlulair problem."
This is not true. When you install ASIO4all you have to mark the option " ASIO4all Off-line settings". Then it is possible to activate the ASIO4panel at any time.
Last edit: Luuk 2020-04-15
Hello Luuk, That is true in the case the user has actively checked the online settings box during installation, this menu wil be available. In default the box is uchecked during installation and ASIO4ALL is installed without settings menu option. For most client users, it isn't obvious to check this box on forehand except when you know why.
I know, but re-installing within 2 minutes does the job :-) .
Right, the key is awareness. Something to mention inside the manual.
Thanks Volker. The only way to discover this kind of cases and to learn from it is by try and error. In this case It was me that had to spend time, but I am happy that it helps you to improve.
I have not this problem for me as I'm with Linux, but the case interrests me for my friends on Windows. Xamp, was it not possible to set A4A from without Jamulus, e.g. from A4A Windows Programs menu and/or Windows Control Panel's Sound applet ? Or is there something stored in jamulus (ini file ?) ?
I encountered the same problem as the original poster, and thanks to Xamp's post from 04 Apr, I at least was able to get to the ASIO4ALL control panel. In the Windows Sound Controls, I have deactivated all devices but the microphone and the speakers (as I use a headset), and have switched the mic to 48000 Hz. These two devices are the only ones showing up in the ASIO control panel; unchecked everything else. The A4A control panel gives no options to adjust sample rate or anything. Jamulus keeps showing "No usable ASIO audio device (driver) found - ASIO4ALL v2:The audio device does not suppport the required sample rate. The required sample rate is 48000 Hz." on startup.
Any ideas or suggestions? All help is appreciated.
Hello Roland, First you have to enable all the soundcards inside the windows sound menu in order to let ASIO4ALL to find the cards. I read you did. Then open the ASIO4ALL setting panel. In case you can't see it in the menu (just as Luuk posted above), you have to reinstall ASIO4all with the settings box checked now. After opening you have to select the right soundcard. To see the properties you have to press the icon right down in the panel to see the card settings. In case your cards don't support 48kHz or 24 bit, you can force ASIO4ALL to resample 44.1 to 48kHz and to use 16 bits, but be careful with these You can also tune the buffer to the right value Start with 512 sample and reduce when you experienced that it works without dropouts in Jamulus. I added a picture with some screenshots. I hope this can help you. Regards, Rob
Rob, thanks for the advise. After some more testing last night and today and a ton of Youtube videos, I found out that my webcam (a Microsoft LifeCam VX-1000; driver dates from 2010, but is indicated as being up to date) and Jamulus / Asio4All seem not to be getting along. See Screenshot of what A4A says (thanking also Luuk; that "Offline-Settings" checkbox went totally unnoticed). Jamulus still won't start, same message.
What does get past Jamulus and A4A is deactiving the webcam in the device manager, i.e. as if removing from the system, i.e. not just in the Windows sound controls. That is unfortunate as our rehearsals would probably benefit from having the video in parallel (sound over Jamulus, video over Skype, Zoom etc.).
So with your help I got the Jamulus client going. Thanks. [How to do the video in parallel should rather feature in separate thread, IMHO.]
Roland
I am having similar problems. I managed to select something not working in ASIO Setup (via Jamulus -> Settings -> ASIO Setup) and get stuck on Jamulus not starting - the same as Helmut reports in the first post. The only way to get out of this is uninstall/reinstall ASIO4ALL. The Offline-Settings tool did not help. Even selecting the originally working settings didn't help. I just noticed the installer claims the tool to be useless:
I also had nothing but problems with ASIO4ALL. Caused Win10 to crash.
I am, however, now up and running with the solution proposed here:
https://sourceforge.net/p/llcon/discussion/533517/thread/824fa744c9/#4d82/56b5
Don
Hello, I have similar problems as mentioned before. The same message as Helmut .
"No usable ASIO audio device (driver) found" , "ASIO4ALL v2:The audio device does not suppport the required sample rate. The required Sample rate is 48000 Hz."
Here attached the error msg and also the ASIO4all configuration.
I've ticked on Always Resample 44.1 kHz to 48 kHz with no success.
Any idea will be welcome
Thanks in advance
I am in the same boat with one of my collaborators, and have not gottenanywhere so far but am also finding some 44KHZ devices working fine so I am not sure whey some can scale up and not others, did you come to any resolution here?
Hi, trying not to create a new thread, but running into issues with resampling that, frankly, I am disappointed in myself for just discovering. The idea that 44KHZ microphones are unsupported is creating a significant barrier with the people I am trying to get on it as many of them invested in usb microphones that can't run at a higher rate. Some seem to be working fine, users on the same microphones on Macs are working, people on PCs have their devices getting rejected (and they are using the same Snowball iCE mics on both platforms). Obviously, there are variations in OS but is there any straight forward advice for this, or can the script get ammended or an add for 44KHZ support with the caveat that it will be lower quality? In trying to resample 44KHZ to 48KHZ in ASIO4 Jamulus still wouldn't accept the input.
Last edit: Joshua Kohler 2020-09-28
Jamulus cannot support any bitrate but 48KHz. @corrados can likely explain why that is, but I think it's unlikely that support for other bitrates will be added anytime soon (if ever). Sorry.